Job Title
Warehouse Assistant
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This is a dynamic role for an individual to work within a team environment, supporting the daily operations of a warehouse. The successful candidate will be responsible for receiving donations, categorizing and sorting stock, and working alongside volunteers and employees to achieve our goals.
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The ideal candidate will have knowledge of warehousing and stock management, excellent customer service skills, and the ability to operate basic computer software. They must also possess the ability to communicate effectively with colleagues and adapt to different situations.
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Achieve Australia offers a supportive and inclusive workplace where diversity is valued. We encourage applications from individuals who share our commitment to providing high-quality services to people with disability.
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">Key Responsibilities:
* Provide support to a team of employees and volunteers to effectively operate a donated goods process including categorising, sorting and despatch of product
* Assist in providing customers with the necessary support to ensure that their shopping experience is a happy and satisfying one, and that the focus of employees and volunteers is directed towards achieving good outcomes for customers.
* Establish positive relationships with volunteers and staff to ensure that all can work effectively in their role both in the warehouse and retail store.
* Contribute to the day-to-day operations of The Sewing Basket warehouse to ensure a safe environment for customers, volunteers and employees, in compliance with the organisation's policies, processes and procedures and meet all regulatory and legislative requirements as advised by staff within Achieve Australia.
* Assist the Warehouse Supervisor in the allocation of tasks to volunteers and employees. Tasks can involve, categorising, sorting and pricing stock, despatch sorted stock to the network of retail shops, replenishment of product displays in the shop and providing customers with service, advice and support.
* Assist in the receipt of donated stock. A large proportion of donated stock that is received in Sydney will be transferred to the Kincumber warehouse for processing.
* Communicate with other store supervisors to ensure that requirements are met across all sales channels in line with management directives.
">Required Skills and Qualifications:
* Knowledge of and ability to operate warehousing and stock sorting capability.
* Knowledge and understanding of the critical importance of providing high standard customer service.
* Must have knowledge and understanding of sewing, quilting and related craft activities.
* Demonstrated ability to work with other team members and help in coordination of tasks.
* Current Working with Children Check
* Current NDIS Worker Check
* Current First Aid certificate
* Basic computer skills
* Knowledge and experience in Microsoft Office 365
* Ability to adapt and navigate through different software's
* Basic Point of Sales experience or willing to learn
* Ability to work with employees we support
* Ability to carry and move items up to 15kgs.
">Benefits:
* Salary packaging options mean you keep more of your take home pay before tax.
* Car leasing is another salary packaging option.
* Free personal and financial counselling for you and your family.
* Range of paid leave and flexible work arrangements.
* Support for a healthy lifestyle, including fitness memberships and wellness programs.
* Regular training and support to succeed in your role.
* A strong record of promoting from within.
">Others:
* Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.
* Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services. Join us in providing exceptional support services in accommodation, community participation supported employment, and support coordination. We operate across Greater Sydney and the Northern Rivers regions in NSW.
* Our Commitment
* We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.