* Yd Assistant Store Manager Market City Nsw job...
Posted 1 day ago
Job Description
Role: Customer Service Manager
Location: Head Officebr>Work Type: Full Time Salaried
Salary: $76,515 - $77,000 + super
The Company
Trippas White Group is one of Australia's leading restaurant and catering companies, managing a diverse portfolio of iconic venues and providing catering services to a host of well-known and respected organisations.
The Role
In this unique role, you will lead your team to ensure sensational customer experience for guests, supervision of operations and the general day to day tasks. You will also be responsible for providing a positive environment amongst the ;
In this busy role, you will demonstrate effective time management to ensure the smooth running of the customer service department while delivering exceptional customer service.
Your role will include:
Being an escalation point for guest queries, complaints and concerns
Addressing customer queries in a prompt and professional manner via telephone, email and website
Providing after-service care e.g. follow up calls, surveys, debriefs with team
Developing and updating customer service training manuals and policies/guides
Working with other departments to ensure policies/guides are correct and updated
Recruiting and training new staff
Operating booking and telephone software; emails etc.
Managing and rostering staff according to department/seasonal needs
To ensure your success in this role you will have:
A minimum 1 years' experience in a leadership role in a well established environment Ability to work 5 days within a 7 day roster with 2 days off in a row
Passion for providing quality and exceptional customer service
The ability to achieve business goals, financial budgets and service standards
Exposurein an upmarket environment - similar quality and standards are ;Extensive knowledge and passion about the industry, local competitors and "what's on trend"
Customer Service Specialists
Posted 1 day ago
Job Description
WE'RE HIRING: Customer Service Specialists
Are you looking for a job where you can learn, grow, and work from the comfort of your own home? We're looking for new team members to join our fast-growing operations team This is a genuine entry-level opportunity, and we provide all the training you need — so no prior experience is ;You'll be responsible for tasks such as:
Assist with online operation
Assisting with daily administrative tasks
These roles are suitable for beginners or experts both. If you're a quick learner, good with computers, and love keeping things organized — we want to hear from you
Team: Supportive, friendly, and always here to help you succeed
What We're Looking For: People who are reliable, organized, and have basic computer skills
Good communication and attention to detail
Able to manage time and tasks independently
Positive attitude and willingness to learn
Experience is a plus, but not required — we train you Why Join Us?
Real job – no commute, work from your own space Flexible hours – fit work around your lifestyle Growth opportunities – learn new skills and grow with us Welcoming environment – we're a kind, inclusive team that values your time and input
Ready to Apply? Whether you're a career changer, or someone just ready for a fresh start — this could be your chance to join a real, opportunity that values your work.
Customer Service Specialist
Posted today
Job Description
This is a Customer Service Specialist role with Mable based in Sydney, NSW, AU
-- Mable --
Role Seniority - junior
More about the Customer Service Specialist role at Mable
This role is for HomeMade - a related entity of Mable
HomeMade is a related entity to Mable and operate as a completely separate business, however both have a shared vision for self-management.
We are a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to support people in achieving their goals whilst living at home.
Leveraging on our technology platform, we are an approved provider that specialise in self-management. We partner with our customers to create unique support plans that meet their needs and optimise their funds, making the most out of their Home Care Package (HCP). Our approach is simple and keeps people in control of their package, funding, and support.
To find out more, click here .
An exciting opportunity exists to join our team as a Customer Service Specialist helping people live the life they want.
Reporting directly to the Support Team Lead you will be working closely with our Support Partners to deliver a personal, friendly, high-quality service experience as our customers go through all stages of the HomeMade journey.
Day to day will see you
Supporting HomeMade customers through proactive and reactive communications via multiple channels, including inbound and outbound calls and email
Work closely with the Support Partners to sign up, onboard, and deliver ongoing support to Homemade customers.
Provide high-quality customer support, guidance, and training to customers to help self-manage their Homecare Package and achieve their goals
Daily management of customer account documentation, including updating customer profiles and account
Recognise unhappy customers and work towards a resolution or escalate where required
Engage in regular workshops and team meetings to evaluate current processes and procedures with a viewpoint to continuous improvement
Proactively work with customers to help get the most out of systems and Service Partners platforms.
Work closely with our Service Partners to successfully onboard our Customers to their platforms.
Adhere to team processes and procedures and meet individual and team KPIs
Provide education and support tailored to meet the individual needs of all HomeMade customers
What are we looking for?
Bring empathetic and supportive customer service skills to our full range of customers and experiences, including responding to technical enquiries.
You will be proactive, a critical thinker and a great problem solver
You are a good listener, problem solver and people person
You pride yourself and gain great satisfaction in providing amazing customer service
You care about your customers and will always go the extra mile to get them the best outcomes
HomeMade is a technology enabled business, therefore we need tech savvy people who love to learn new things and experience troubleshooting
You need to be confident using Google suite, Salesforce, and cloud-based contact centre software or can demonstrate an ability to pick similar systems up quickly
You enjoy working in a team towards team goals, deadlines and weekly KPIs
You approach work with high-energy, drive and internal motivation in a fast paced and flexible environment
Strong connection to, or interest in building an understanding of the Australian disability and aged care sectors and communities
You exhibit adaptability, resilience, transparency, trustworthiness, passion and innate curiosity.
Who You Will Be Working With
You would be joining our team, a group of people who know they can make a difference to their customers. We are an efficient, contemporary, and customer-focused business that works in a Supportive family-friendly working environment.
The values we live by
PUT PEOPLE FIRST - People and relationships matter most
FOSTER FREEDOM - Life should be lived in a way that makes sense for you, without unnecessary controls or external restrictions
DO THE RIGHT THING - What is fair, honest, open, ethical, and transparent
BE BOLD - With a vision to imagine and create a brighter future
Life at HomeMade
Hybrid set-up - We're a hybrid workplace, balancing time in the office with remote work.
We care - Be surrounded by a supportive, family-friendly working environment.
Keep growing with us - Ongoing career development opportunities.
Floating Public Holidays - Our Floating Public Holidays policy is just one way the company demonstrates its commitment to the wellbeing of our people and to creating a culture of greater inclusion.
Flexi Leave Days - Get one extra paid leave day per quarter for what makes you happy.
Employee Assistance Program - A 24/7 service that includes counselling for you and your immediate family.
Access parental leave - Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Hybrid set up allowance - Create your perfect home office setup Whether it's a comfy chair, a second screen, or faster Wi-Fi, we support you in making your home office more comfortable.
We are one
As an organisation we celebrate our diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation, and gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don't feel like you 'tick all the boxes', we strongly encourage you to apply nonetheless. We value diversity across experience and you might well just bring something to HomeMade that we are looking for
Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Mable team will be there to support your growth.
Please consider applying even if you don't meet 100% of what's outlined
Key Responsibilities
* Supporting customers through proactive and reactive communications
* Working closely with Support Partners
* Providing high-quality customer support
Key Strengths
* Empathetic customer service skills
* Problem-solving abilities
* Tech-savviness
* Team collaboration
* Interest in the disability and aged care sectors
* Adaptability and resilience
Why Mable is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Mable not with Hatch.
Customer Service Representative
Posted today
Job Description
This is a Customer Service Representative role with Shift based in North Sydney, NSW, AU
-- Shift --
Role Seniority - junior
More about the Customer Service Representative role at Shift
Company Description
At Shift, disruption, transformation, and positive change is important to us. We're resetting expectations around how businesses trade, pay and access funds with an experience that is simple and seamless. Enabled by streaming data, we provide credit and payments platforms that are a better way to do business.
We're here to help Australian businesses and want you to be a part of it. As part of the team, you'll approach new challenges with a clean sheet of paper, reimagine possibilities and deliver results that are 10x better than before.
As one of Australia's fastest-growing companies, you'll join a team that has been recognised across the industry.
AFR's Fast 100
Deloitte's Technology Fast50,
Smart Company's Smart50
Deloitte's Asia Pacific Technology Fast 500.
Job Description
Make your mark
As the first point of contact for any inbound calls to the Shift business, you will partner with Shift customers to deliver on their needs through the taking of inbound calls, problem solving of client queries, and the effective onboarding of Shift customers to our platforms. You will have supportive management who will help develop your skills with regular catch ups, career development programs and annual reviews while you thrive in a fast-paced sales environment.
This role will give you the opportunity to focus on understanding each customers needs, delivering the best solution for their situation, and ultimately provide great Customer Service.
How you will make a difference
You manage all inbound calls and emails from business owners, brokers and customers regarding the platform and general enquiries.
Assess customer needs/ problems and refer/ recommend the right product
Support the sales lifecycle from initial inquiry through to implementation and follow up.
You will provide solutions to enquiries through your problem-solving skills and provide excellent customer service.
You will assist with the onboarding of new customers to the shift platform and divert calls to the appropriate department where necessary.
Undertaking market research on competitor products and market changes
Following up with customers to seek feedback and ensure a positive end to end experience
Providing reporting and analysis support to leadership
Qualifications
A business or finance degree is beneficial but not essential
Skills that set you apart
Experience in a customer service role or a phone-based customer service role.
Prior collections experience. With "debts" that are up to 20k, this does not need to be high level collections experience.
A high attention to detail. Our processes are manual and the collections conversation is sensitive.
This individual needs to understand that their attention to detail is critical to managing the sensitivity of the subject.
This includes the active listening and lines of questioning that go to ensuring detail orientation.
A service/customer-centric ethos. a.k.a we undertake collections activity to ensure our customers can continue to benefit from their Trade facilities. We also expect this individual will get training and exposure into how we serve our Trade customers and will take on some of this
Active listening, problem solving, excellent communication skills
Proficient with MS Office
Previous experience in administrative tasks in a customer environment.
The remuneration for this role sits between $60,000- $80,000 dependant on experience.
Additional Information
Our culture
You'll have supportive management helping develop your skills with regular catch ups, career development programs and annual reviews. You'll have the opportunity to work with a diverse, talented and results-driven team that thrives on new challenges in an innovative and transformational setting. We value all employee input, you won't find politics or egos: just one team, with shared successes and shared learnings.
The perks
At Shift, you'll get great range of benefits such as:
Industry leading 26 weeks paid parental leave & 2 weeks partner leave.
Flexible working, from home and office and get your birthday off
Diversity is probably something you care about, there are 26 different languages spoken by employees here.
We have a private prayer room and mothers' room on site for employees to use.
If you like keeping active on your way to work or at lunch time, we have excellent end of trip facilities.
If you don't have all qualifications/skills but think you would be a great fit- get in touch. No updated resume? No problem Send us what you have and your LinkedIn profile. All Applications will get a response.
You must currently reside in Australia to be considered for this role.
#LI-Hybrid
Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Shift team will be there to support your growth.
Please consider applying even if you don't meet 100% of what's outlined
Key Responsibilities
* Managing inbound calls and emails
* Assessing customer needs
* Supporting the sales lifecycle
Key Strengths
* Customer service experience
* Attention to detail
* Active listening and problem-solving
* Proficiency in MS Office
* Administrative experience
* Understanding of finance
Why Shift is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Shift not with Hatch.
Customer Service Representative
Posted today
Job Description
contract
This is a Customer Service Representative role with OFX based in Sydney, NSW, AU
-- OFX --
Role Seniority - intern
More about the Customer Service Representative role at OFX
Job Description
OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and 24/7 human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks. Offering global business accounts, payments to 180 countries in 30+ currencies and currency risk management solutions to simplify global payments. OFX further enhances business operations by providing corporate cards with spend management, bill payments, vendor management, and integrations with popular accounting and HRIS software, to help achieve better business solutions so accounting firms and businesses thrive.
Headquartered in Sydney, Australia, with offices globally, in the United States, Canada, United Kingdom, Ireland, New Zealand, Singapore and Hong Kong. OFX has been a trusted innovator in global money movement for over 25 years.
Purpose of your role
The Customer Service Representative (Internally: Client Associate) is accountable, as part of a team, for providing support to clients on all issues relating to the international payment process whilst maintaining our reputation for ease of transaction and friendly service.
Key responsibilities include providing outstanding customer service, answering questions, explaining processes, products and services, and providing back office services in accordance with internal procedures and relevant legislation.
What you do
Be the first point of contact on all issues relating to the international payment process.
Deliver unparalleled customer service to clients and internal stakeholders via telephone and email.
Manage high call and email volumes, and deliver outcomes within restrictive timeframes.
Interact with new and existing clients on inbound/outbound calls/emails.
Escalate calls within the company if required in accordance with internal procedures.
Follow up with clients in accordance with AML/CTF regulations.
Communicate effectively with internal departments when required i.e. Compliance.
Contact clients in a timely manner to confirm their transfers.
Respond to client queries across all facets of the payment process including tracking funds. and coordinating responses with Operations and Settlements.
Gain knowledge of and remain up to date on relevant legislation.
Qualifications
HSC with further education/relevant customer service experience.
University/accreditation would be advantageous however not necessary.
Knowledge, skills, experience
Previous customer service experience, preferably in a high call volume environment.
Computer skills, including using email and phone systems.
Strong attention to detail and ability to perform multiple tasks.
Ability to understand complex products and to handle objections.
Ability to be flexible and work in a busy environment.
Excellent interpersonal and communication skills.
Ability to build effective relationships.
Ability to remain calm under pressure and demonstrate emotional resilience.
Integrity, reliability and good work ethic.
Efficiency and exceptional time management skills.
Commitment to providing outstanding customer service.
Team oriented and ability to work unsupervised.
Additional Information
What it's like working at OFX
We're OFXers because we want to make a difference. We see challenges as opportunities and we're not afraid to roll up our sleeves to get stuff done. We're committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.
We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.
Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers' effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it's a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome
Benefits that mean something. We offer a range of fantastic benefits, including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.
At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at We encourage you to apply if this role aligns with your career aspirations.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the OFX team will be there to support your growth.
Please consider applying even if you don't meet 100% of what's outlined
Key Responsibilities
* Providing outstanding customer service
* Managing client interactions
* Following up with clients
Key Strengths
* Customer service experience
* Communication skills
* Attention to detail
* Computer skills
* Problem-solving skills
* Flexibility
Why OFX is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with OFX not with Hatch.
Posted today
Job Description
This is a Customer Service & Sales Representative role with Hilti Group based in Sydney, NSW, AU
-- Hilti Group --
Role Seniority - junior, graduate
More about the Customer Service & Sales Representative role at Hilti Group
This is a great opportunity to join Customer Service team based at Rhodes, Sydney.
Reporting to the Customer Service Team Leader, your new role as a Customer Service & Sales Representative will see you taking ownership of our customer experience by providing seamless customer service while supporting process improvements and sales.
If you're ready to develop your career at a Global Company, renowned for our performing and caring culture, this is the job for you
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.
What does the role involve?
Achieve profitable sales by providing timely and appropriate customer service and technical expertise in response to customer's needs
Provide information and technical advice via telephone, live chat or e-mail on products and applications.
Identify business opportunities and log in possible leads to the sales team
What do we offer?
Show us what you're made of and we'll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It's a great way to find the right match for your ambitions and achieve the exciting career you're after.
By joining Hilti Australia, you'll secure:
A competitive salary base and bonus paid monthly
Learning and Development: We provide many opportunities for you to grow personally and professionally, including our internal development programs, in-house learning academy, and mentorship programs
Annual leave: Leave loading of 17.5% - i.e. you are paid and additional 17.5% of your salary for the days you take annual leave
My Days: extra 5 days of leave
Social Impact: Build a better future for your community by taking two days paid time off to volunteer for non-profits of your choice.
Wellbeing: Our team members' physical and emotional well-being is a priority. We offer comprehensive well-being programs and support
Referral Bonus: know someone you believe to be a great fit for Hilti? Earn up to $4,000 in referral bonus
A diverse and inclusive culture: Diversity, Equity and Inclusion a part of everything we do and is an ongoing commitment for us.
Work-life Balance: Our flexible working concept empowers our team members to thrive in their work and balance their working and personal lives.
What you need is:
A customer centric, solution focused approach
Ability to foster and maintain relationships
Eagerness to learn
Internationally or Domestically Mobile a plus, with the desire to develop and outperform
Motivated and capable of working independently
Time management, planning and prioritization skills
Why should you apply?
We employ 39 different nationalities within Hilti Australia and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family. Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
We are making construction better and building a better future for everyone, everywhere.
At Hilti, work is more than just work. It's about solutions, aspirations, impact, inclusion, empowerment, careers made real
Let's drive impact together.
Apply asap, as we'll review applications as they come through.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Hilti Group team will be there to support your growth.
Please consider applying even if you don't meet 100% of what's outlined
Key Responsibilities
* Providing customer service
* Offering product advice
* Identifying business opportunities
Key Strengths
* Customer centric approach
* Relationship building
* Time management
* Eagerness to learn
* Motivation to work independently
* International mobility
Why Hilti Group is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Hilti Group not with Hatch.
Customer Service Specialist Commsec
Posted today
Job Description
This is a Customer Service Specialist Commsec role with Commonwealth Bank based in Sydney, NSW, AU
-- Commonwealth Bank --
Role Seniority - junior
More about the Customer Service Specialist Commsec role at Commonwealth Bank
We are a dynamic team who care about our customers.
We work together, we are vibrant, and do our best work when there are problems to be solved.
Do work that matters:
In this full time role, you will warmly and efficiently assist our customers over the phone with their Equities Account enquires. Over the phone will be the first point of contact over the phone for many of our customers.
You will flourish in this role by:
· Connecting with our customers, building trust and rapport through meaningful conversations.
· Using your problem-solving skills to understand and identify customers concerns and issues, delivering thoughtful and effective solutions that foster positive outcomes.
· Guiding customers through our products, services, and processes with ease - taking the time to explain complex issues in a clear and respectful way to ensure all customers, regardless of their financial knowledge, are effortlessly and appropriately supported.
See yourself in our team:
CommSec is our market leading trading platform that provides our trading customers with complimentary access to live prices, price charts and portfolio watch lists, along with the ability to buy and sell shares online. In our team we pride ourselves on providing the best care for our customers. As part of our team, you are at the heart of ensuring a brighter future for our customers and their investment portfolios.
We would love to hear from individuals who are:
· Passionate about helping customers.
· Have a genuine interest in financial services and equity markets – no experience is required, just a healthy curiosity and lots of passion
· Are eager to learn.
· Can commit to commencing in the role August 2025
· Are available to work Monday to Friday between the hours of 8am to 6pm. Your shifts are approx. 8 hours long / 38-hour week.
What's in it for you?
Working with us means that you'll have a range of benefits. Some of these include:
·A hybrid working environment that gives you the best of both worlds – in office connection and work from home flexibility (post probation)
· An inclusive range of leave options including parental leave, life leave, menopause leave, IVF leave.
·Personal and professional development that will support you in your career growth.
·A great place to call home or a spring board in to a long term career
Where will you go?
If you embrace our values and showcase your abilities and desire, we can offer you wonderful opportunities. Whether you aspire to excel in your role, explore different areas within the organisation, or step into a leadership position the options are endless at CommSec
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on
Advertising End Date: 13/07/2025
Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Commonwealth Bank team will be there to support your growth.
Please consider applying even if you don't meet 100% of what's outlined
Key Responsibilities
* Assisting customers
* Building trust
* Guiding customers
Key Strengths
* Customer service
* Problem-solving
* Communication
* Interest in financial services
* Adaptability
* Team collaboration
Why Commonwealth Bank is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Commonwealth Bank not with Hatch.
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Job title
Location
Posted today
Job Description
contract
This is a Customer Service Representative - Patient Support role with Admission based in Sydney, NSW, AU
-- Admission --
Role Seniority - junior
More about the Customer Service Representative - Patient Support role at Admission
Customer Service Representative - Patient Support Casual Position | 3-Month Contract | In-Office
The Role Join our health tech team as a Customer Service Representative, providing essential support to patients preparing for admission. This is a casual, inbound-focused role where you'll be the reassuring voice patients hear when they have questions or concerns about their upcoming procedures.
Key Responsibilities
Handle inbound patient calls regarding pre-admission queries and concerns
Guide patients through preparation requirements and documentation
Maintain accurate patient records in our healthcare system
Coordinate with clinical teams to ensure smooth patient transitions
Provide empathetic support while maintaining strict confidentiality
What You'll Need
Strong communication skills and natural empathy
Attention to detail and ability to multitask
Comfortable with computer systems and learning new software
Understanding of confidentiality requirements
What We Offer
Competitive casual hourly rate
Comprehensive training and ongoing support
Opportunity to make a real difference in patient care
Contract Details 3-month initial contract with potential for extension. In-office position.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Admission team will be there to support your growth.
Please consider applying even if you don't meet 100% of what's outlined
Key Responsibilities
* Handling inbound patient calls
* Guiding patients through preparation
* Maintaining accurate patient records
Key Strengths
* Strong communication skills
* Attention to detail
* Comfortable with computer systems
* Multitasking ability
* Understanding of confidentiality requirements
Why Admission is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Admission not with Hatch.
Customer Service and Outbound Sales Representative
2035 Maroubra, New South Wales Coffee Parts
Posted today
Job Description
contract
This is a Customer Service and Outbound Sales Representative role with Coffee Parts based in Pagewood, NSW, AU
-- Coffee Parts --
Role Seniority - junior
More about the Customer Service and Outbound Sales Representative role at Coffee Parts
Coffee Parts is hiring a casual/temporary hours Customer Service / Outbound Sales role in Banksmeadow, NSW. Apply now to be part of our team.
Requirements for this role:
2-3 years of relevant work experience required for this role
Casual/Temporary hours
Looking for candidates who are available to work:
Mon: Morning
Tue: Morning
Wed: Morning
Thu: Morning
Fri: Morning
Join Our Team at Coffee Parts: Customer Service and Outbound Sales Role
Position: Customer Service and Outbound Sales Representative
Are you a coffee enthusiast with a passion for providing exceptional customer service? Do you have a knack for sales and love sharing your coffee knowledge with others? If so, Coffee Parts wants you on our team
About Us:
Coffee Parts is a leading supplier of coffee equipment and accessories, dedicated to serving the coffee community with the best products and services. We're a team of coffee nerds who live and breathe everything coffee, and we're looking for someone who shares our passion.
The Role:
As a Customer Service and Outbound Sales Representative, you will be the voice of Coffee Parts, providing top-notch support to our customers and driving sales through your coffee expertise. This role is perfect for someone who loves interacting with people, has a deep understanding of the coffee industry, and thrives in a dynamic environment.
Key Responsibilities:
• Customer Service Excellence: Provide outstanding customer support through phone, email, and live chat. Assist customers with product inquiries, order issues, and technical support.
• Outbound Sales: Proactively reach out to potential and existing customers to introduce new products, promotions, and upsell opportunities. Build and maintain strong customer relationships to drive sales growth.
• Coffee Knowledge: Utilize your extensive coffee knowledge to educate customers about our products, brewing techniques, and industry trends. Be the go-to coffee expert they can rely on.
• Team Collaboration: Work closely with the sales and marketing teams to develop and implement sales strategies. Contribute to team meetings with insights and ideas to improve customer satisfaction and sales performance.
What We're Looking For:
• Passion for Coffee: You're a true coffee nerd who loves everything about coffee, from the bean to the brew. Your enthusiasm is contagious, and you're always eager to share your knowledge.
• Industry Experience: You have experience in the coffee industry, whether it's working in a café, a coffee roastery, or a related field. You understand the ins and outs of coffee equipment and brewing methods.
• Sales Savvy: You have a proven track record in sales, with the ability to meet and exceed targets. You're persuasive, confident, and enjoy the thrill of closing a deal.
• Customer-Focused: You genuinely care about providing an exceptional customer experience. You're patient, empathetic, and always ready to go the extra mile to help a customer.
• Excellent Communicator: You have strong verbal and written communication skills. You're able to convey complex information in a clear and engaging manner.
Why Join Coffee Parts?
• Coffee Culture: Immerse yourself in a community of like-minded coffee enthusiasts. Enjoy access to the latest coffee equipment and exclusive industry events.
• Professional Growth: We believe in continuous learning and development. Take advantage of training opportunities and career advancement within the company.
• Supportive Team: Be part of a fun, collaborative team that values your contributions and encourages innovation.
• Perks and Benefits: Competitive salary, coffee perks, and a supportive work environment where your passion for coffee is celebrated.
How to Apply:
Ready to turn your coffee passion into a rewarding career? Submit your resume and a cover letter explaining why you're the perfect fit and telling us all about your preferred brew method.
Join us at Coffee Parts and be part of a team that's as passionate about coffee as you are.
We can't wait to hear from you
Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Coffee Parts team will be there to support your growth.
Please consider applying even if you don't meet 100% of what's outlined
Key Responsibilities
* Providing customer service excellence
* Driving outbound sales
* Collaborating with the team
Key Strengths
* Customer service excellence
* Sales savvy
* Coffee knowledge
* Excellent communication
* Team collaboration
* Customer-focused
Why Coffee Parts is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Coffee Parts not with Hatch.
Telstra Retail: Casual Customer Service & Sales Consultant TUGGERAH
Posted today
Job Description
This is a Telstra Retail: Casual Customer Service & Sales Consultant TUGGERAH role with Telstra based in Sydney, NSW, AU
-- Telstra --
Role Seniority - junior
More about the Telstra Retail: Casual Customer Service & Sales Consultant TUGGERAH role at Telstra
Employment Type
Casual
Closing Date
13 July :59pm
Job Title
Telstra Retail: Casual Customer Service & Sales Consultant TUGGERAH
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Tuggerah store is hiring a Retail Consultant to join the team on a casual basis. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.
What we offer our team members
We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that's on offer and how you can shape your benefits, your way. Below is a snapshot of just some of the cool things we offer:
Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
30% off Telstra services
Continuous training from management, to keep enhancing your skills and helping you grow
Telstra SIM card
Exclusive discounts and offers across 240 brands and partners
16 weeks paid parental leave for primary and secondary carers
What you'll do
As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.
About you
You're able to easily build a connection with a variety of new and existing customers
You can quickly develop customised solutions for customers
You've got a drive to reach (and exceed) sales targets and KPIs
You're hungry to learn and grow within the role (and beyond)
You have experience in a customer-facing role
You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
Experience in a customer-facing role
Apply now
After you've submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.
In the meantime, find more about life at Telstra
Retail Opportunities at Telstra
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Telstra team will be there to support your growth.
Please consider applying even if you don't meet 100% of what's outlined
Key Responsibilities
* Delighting customers
* Identifying needs
* Achieving sales targets
Key Strengths
* Customer service
* Sales skills
* Tech-savviness
* Problem-solving
* Team collaboration
* Adaptability
Why Telstra is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Telstra not with Hatch.
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