A leading Managed Services Provider that’s scaling their Network Operations team and seeking a Network Team Lead to drive both technical excellence and team performance.
In this role, you’ll lead a team of skilled network engineers, ensuring operational stability, mentoring junior staff, and setting high standards for service delivery. You'll also act as a key escalation point for complex issues and help shape the technical roadmap for managed network services.
If you're a strong communicator with hands-on expertise and proven leadership ability, apply now to take the next step in your career with a forward-thinking MSP.
Key Responsibilities:
* Acting as the escalation point for complex network incidents and changes
* Leading by example in delivering high-quality support across enterprise clients
* Mentoring and developing junior engineers (L1 & L2) through training, coaching, and knowledge sharing
* Assisting in shaping internal standards, documentation, and process improvements
* Contributing to both BAU operations and project work
Requirements:
* Proven experience in a senior or lead-level network engineering role
* Strong hands-on background in Cisco and/or Juniper routing & switching
* Experience with Palo Alto firewalls
* Leadership qualities – whether you’ve officially led a team or been the “go-to” mentor
* Excellent communication, troubleshooting, and stakeholder management skills
Salary & Benefits:
* AUD170,000
* Be part of a growing and forward-thinking MSP with exciting clients
* Make a real impact on the development of a high-performing network team
* Opportunities for career growth into architecture, management, or specialist tracks
* Collaborative culture that values innovation and continuous learning
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