* Primary Location (Campus): Brisbane South (Nathan)
* Employment Type: Full Time
* Department ID: Student and Academic Services - SMO
* Appointment Type: Fixed Term
Company Description
Every institution values excellence. What matters most is why.
Griffith was created to be a different type of university. You'll find we're about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you'll achieve them.
Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.
The Student Experience and Employability portfolio is dedicated to delivering Griffith University's Purpose-Driven, Career-Ready Program. This work brings together a range of initiatives designed to enhance the student experience and embed career readiness more deeply across the University.
Through collaboration, innovation, and connection, the portfolio plays a key role in helping students feel supported, engaged, and prepared for life beyond university.
Job Description
As a Graduation Services Officer, you will provide administrative and operational support across all aspects of the University's graduation program. Working closely with students, staff and external stakeholders, you'll contribute to the successful planning and delivery of graduation ceremonies and related events.
Key responsibilities include:
* Supporting graduation conferrals and graduation documentation processes
* Assisting with graduation ceremony planning, coordination and post-ceremony events
* Responding to enquiries from students, staff and guests
* Supporting on-the-day ceremony operations and logistics
* Maintaining accurate records and working across systems including PeopleSoft, My eQuals and CVENT
* Contributing to continuous improvement initiatives that enhance the graduation experience
This role experiences busy peak periods around graduation cycles and may require occasional overtime and weekend work during ceremony periods.
About You
You are highly organised, detail-oriented and thrive in an environment where no two days are the same. You enjoy working with a diverse range of stakeholders and take pride in delivering excellent customer service and memorable experiences.
To be successful in this role, you will bring:
* Strong organisational and time management skills
* Excellent written and verbal communication skills
* High attention to detail and accuracy
* A proactive and collaborative approach to work
* The ability to manage competing priorities in a fast-paced environment
* Experience providing administrative support and stakeholder engagement
* Confidence using a range of business systems and technology platforms
If you're looking for a role that combines administration, event coordination and stakeholder engagement while contributing to a significant milestone in students' lives, we'd love to hear from you.
What We Can Offer
This is a 12 month, fixed-term, full-time position based at Griffith University Brisbane South (Nathan). As Griffith is a multi-site University you may be required to work across other locations.
Griffith University's sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.
Salary Range
HEW Level 5 salary range $82,415 - $92,456 per annum + 17% superannuation.
EEO Statement
At Griffith, we're committed to providing a safe and inclusive environment for all – whoever you are and wherever you're from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith's Modern Slavery Policy.
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