**Porter (Concierge & Guest Services Department)**
As a Porter, your passion for the property, and your respect for our guests' belongings will ensure that our guests Feel Welcome as soon as they arrive.
The Sofitel Brisbane Central is centrally located within the heart off Brisbane City. 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane's best accommodation experiences. The hotel features various F&B outlets, two fitness centres, Day Spa and fully flexible event spaces for up to 1100 delegates.
**In this role you will**:
Be the face of the hotel and the key point of contact for guests arriving and departing.
- Engage with our guests on check in, check out and during their stay through reception and concierge duties
- Assist in providing recommendations and information about Brisbane and its surrounds to our guests
- Interact with different departments on a daily basis to ensure that our guests have a seamless experience
- Provide exceptional service and product knowledge to a proactively upsell hotel products and services
**What we are looking for**:
A true desire to work, grow and develop in the guest facing operations of a luxury city hotel
- An enthusiastic approach, excellent attention to detail and superior customer service skills
- Strong communication skills, both verbally and written
- Friendly personality paired with professionalism and a high standard of personal presentation
- Open Manual Driver's license
- Ability to work varied shifts from early mornings to late evenings, including weekends
**What we offer**:
- Opportunity to work in a great team environment with industry professionals
- Amazing development opportunities in a well-established brand
- Close proximity to Central Station for public transport and discounted car parking
- Laundered uniform daily
- Accommodation and food and beverage discounts across Accor
**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! **#BELIMITLESS**
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.