About the position
Our Bar and Gaming team play an important part to our Club operations. Wests City currently have a casual opportunity available for a customer focused individual across our Wests City site, located on King Street. Wests Bar, Gaming and FOH Catering operations provide quality service to our members and guests in both indoor areas and thoughtfully appointed outdoor spaces, including designated smoking areas. Key responsibilities include:
* Provide friendly customer service
* Gaming machine service
* Drink orders and delivery to machines
* Preparation and service of beverages
* Reset and payout jackpot wins
* Operation of Tab and Keno terminals
* Cleaning of work station and equipment
* Operation of tills and cash handling
* Front of House Catering - taking orders, barista duties and clearing tables
* Reception/ Concierge duties
* Maintain cleanliness of amenities and public areas
* Assist members and guests with club enquiries
* Collect glasses from the floor and return to bar areas for cleaning
This position will require availability on Friday nights and weekends, with reasonable availability Monday to Thursday.
As this position is key during peak periods for our venues, shifts are rostered from the evening through to early hours of the morning. During peak food service times you may be required to assist with bistro operations.
Certifications required: RSA, RCG
As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.
About you
Bringing your passion for delivering high quality service, you enjoy offering a unique experience to enhance the overall entertainment experience for our members and guests. With an eye for detail, accuracy and compliance with NSW liquor and gaming legislation is one of your top priorities. Working nights and weekends fits with your work/life balance. Large team environments appeal to you and you enjoy fast paced work environments.
About us
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.
Being an employee of The Wests Group will give you access to the following perks and benefits:
* Flexible work options AND paid Parental Leave
* Wellbeing Leave
* First Nations Cultural Leave
* Above-award wages, paid overtime and penalty rates for weekends and public holidays
* Paid traineeships and leadership development courses
* 40% discount off meals for club employees
* Access to complete a nationally recognised Cert 3 in Hospitality with our training partner Allara Learning (Eligibility requirements apply)
* $25 per month for an all-access Balance Collective membership (access to all clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added bonus, this offer extends out to your partner as well!
* Discount accommodation rates at The Executive, The Gateway and The Anchorage Hotel & Spa
* 15% Discount at Reflections Holiday Parks
* Discounted nib Health Insurance
* 24/7 Employee Assistance Programs
* Free annual flu vaccinations
We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.