Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Field Service Technician (leading hand)Primary Location:Paget, QLD, AUJoin an industry leader and make a positive change in the sustainable use of the world's natural resources.
Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world.
With us, you will embark on a personal growth journey and are encouraged to realize your potential.
This is your invitation to rise above the possible.Job posting end date: 05/06/2025We are seeking a Field Service Supervisor – Mackay to join our Services team.
You will be responsible for supervising the Field Service team at customer sites, focusing on safety, customer service, and satisfaction.
You will report to the Field Service Manager – East.
This role is based in Mackay and is suitable for a local resident.Responsibilities include:Supervising mechanical service work at customer sitesOverseeing installation and commissioning of systems and machineryProviding technical support at customer sitesPromoting products, services, and OEM spare partsSupporting technicians and performing hands-on mechanical work as neededSupporting technical teams on complex issuesEnsuring timely completion of reports, time sheets, and expensesAssisting with quotations, scope of work, and pricingSupporting warranty processes and root cause analysisAllocating work to team membersPromoting safety culture and compliance with HSE requirementsQualifications:Minimum 5 years experience in industrial equipment, technical support, and serviceRelevant Trade certificateAt least 2 years supervisory experienceAbility to troubleshoot technical issuesEffective leadership and communication skillsAbility to read hydraulic schematicsCapability to work under pressure and travel as neededWhat we offer:A safe work environment prioritizing healthCompetitive salary with annual incentivesAdditional annual leaveFlexible working arrangementsPaid parental leave and volunteer leaveSocial and family eventsMedical benefits and insuranceCareer development opportunitiesGet in touch:Interested?
Click 'Apply now' to submit your application.Metso is an equal opportunity employer committed to diversity and inclusion.
All qualified applicants will receive consideration without regard to race, religion, or other protected characteristics.Metso specializes in sustainable technologies and solutions for the aggregates, minerals, and metals industries worldwide.
Headquartered in Espoo, Finland, with nearly 17,000 employees across 50 countries, and revenues of about EUR 4.9 billion in 2024.
Listed on Nasdaq Helsinki.
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