Job reference: #18649
Brand: Lumus Imaging
Location: Frenchs Forest
Work type: Full & Part Time
About us
At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.
Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.
Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.
We’re seeking friendly, team-focused Medical Receptionists to join our Medical Imaging Department at Northern Beaches Hospital. You’ll provide exceptional service to patients and referrers across a range of modalities, including MRI, Nuclear Medicine, PET CT, X-ray, Mammography, Ultrasound and CT.
Permanent part-time and full-time roles are available, with weekday day/evening shifts and optional weekend work (penalty rates apply).
Join Lumus Imaging and help us deliver excellent care to our patients and community.
To be successful:
- A background in medical administration is advantageous but not essential and applicants with a strong customer service background or proven success in an admin role are also encouraged to apply.
- Ability to demonstrate a high level of initiative, good judgement and independence in problem solving.
- Proven success in managing competing priorities in a time critical environment.
- Experience adopting and operating an array of IT software applications demonstrating a good level of IT literacy.
- High level of attention to detail and data entry accuracy to maintain accurate patient records.
On offer here is:
- A strong culture of team, where you are supported by leaders and peers (clinical and non-clinical) in a collaborative way, to grow and build your skills in the clinical setting.
- Ability to increase your earnings with generous shift penalties for evening and weekend work.
- Supported continuing professional development to build a long-term career within Lumus.
- Variety of work arrangements offering work/life balance in an organisation with a clear mission and values.
- A range of benefits including discounts major retailers, wellbeing programs, access to Fitness Passport, novated car leasing and corporate health insurance rates.
- An opportunity to work in an industry that makes a difference to people's lives.
You will be responsible for all reception duties including (but not limited to):
- Customer service and care including greeting patients at the front desk, taking, and directing incoming telephone calls and email correspondence.
- Make radiology exam bookings across all modalities with provision of accurate quoting and communicating patient preparations when required.
- General clerical duties
- Patient record management with exceptional data entry skills
- Liaising with other receptionist, referring doctors and members of the multi-disciplinary team in a courteous and professional manner
- Medicare billing and banking
Benefits and Wellbeing
As part of working for Lumus Imaging, you will have access to a range of benefits including:
- Perks platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
- Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
- Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
- Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
- Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our commitment to diversity and inclusion
Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.