Job Title
An experienced professional with a strong customer focus is required to develop and maintain long-term relationships with our clients.
About the Role
* Onboard new customers and introduce them to Canonical's products and support processes.
* Elaborate and coordinate complex projects in interaction with developers, IT managers, and decision makers from various industries.
* Collaborate with Sales, Field Engineering, and Support in developing and delivering engagement plans that fulfill the customer's objectives.
* Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Key Responsibilities:
* Customer Onboarding
* Project Coordination
* Engagement Planning
* Customer Management