Key Role in Credit Management
We are looking for a highly skilled and experienced Credit Officer to join our team. In this role, you will be responsible for managing cash flow by promptly contacting and collecting payments from customers. You will also perform debt recovery processes, including inbound and outbound collection calls.
Job Responsibilities:
* Manage cash flow by promptly contacting and collecting payments from customers
* Perform debt recovery processes, including inbound and outbound collection calls
* Negotiate payment plans with customers
* Manage credit notices sent to customers
* Resolve customer account issues and ensure that collection processes are adhered to for all overdue accounts
* Manage closed account debt working closely with internal stakeholders
* Perform commercial credit checks in accordance with company policies
* Provide ad hoc support to wider operations teams as required
Requirements:
* Experience in credit control and accounts receivable, ideally within the energy sector or similar industries
* Excellent communication (written and verbal) skills, with experience in negotiating and holding difficult conversations
* Strong analytical and problem-solving skills, demonstrated ability to both work as a team player and able to effectively liaise with other teams to resolve customer queries and issues enabling account payment
* Proven ability to work autonomously in a very fast-paced environment
Benefits:
* An exciting start-up position where you can make an impact
* Flexible in-office / work-from-home balance
* You'll be an essential role in the Customer Operations Team
* Work in an open-minded and dynamic environment
* Up to five weeks annual leave and great work-life balance
About Us:
We are committed to building diverse teams and creating an inclusive workplace that enables all our employees to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation. We believe each individual's uniqueness is invaluable and helps make our company better.