Job Title:
Data Center Operations Specialist
Job Description
As a Data Center Operations Specialist, you will be responsible for the day-to-day operation and maintenance of our data centers. You will work closely with cross-functional teams to ensure that our facilities are running efficiently and effectively.
Key responsibilities include:
* Managing routine maintenance and emergency service of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
* Installation of new rack capacity and provisioning of power/cooling
* On-site management of contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
* Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance.
* Manage the facility's assets.
* Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues.
* Collaborate with data center IT managers and other business leaders to coordinate day-to-day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
* Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.
A Typical Day in the Life
No two days are the same in our data centers, but typically your day will include attending operational meetings to foster awareness of important activities across the region, mentoring and development of less experienced engineering operations technicians, planning and scheduling of maintenance activities for critical infrastructure, collaborating on solving complex engineering problems impacting critical infrastructure, and collaboration with other AWS data center regions globally.
Required Skills and Qualifications
We're looking for someone with 4+ years of relevant work experience in facilities management, maintaining a datacenter or other critical space facility. Ability to prioritize in a complex, fast-paced environment. Experience with awareness of and adherence to physical security protocol. Experience using Microsoft Office (Word/Excel) and web browser-based applications and tooling.
Preferred Qualifications
- Bachelor's degree (Electrical Engineering, Mechanical Engineering or other relevant discipline) or technical (military/trade school/TAFE) degree and relevant experience plus 4+ years of data center management / engineering / operations experience
- Strong understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switch-gear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units
- Mission-Critical facility management experience for a large enterprise or large Colocation provider
- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment
- Data center Project Management/ capacity planning and budgetary experience
- Knowledge in IT services such as servers, network, cabling and platform, and appropriate Security and Safety awareness
Benefits
We value work-life harmony and flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
About Us
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.