Job DescriptionAbout UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience managing global enterprise systems, we guide our clients through their digital journeys by providing an AI-powered core that prioritizes change execution and empowering businesses with scalable agile digital solutions. Our continuous learning agenda fosters ongoing improvement through digital skills development and innovation ecosystem collaboration.Visit www.infosys.com to learn how Infosys (NYSE: INFY) can assist your enterprise.Short Description:Infosys seeks a Manager of Client Services (MCS) to lead and expand a significant IT services business within the Mining sector in Perth, WA. The MCS manages existing clients and acquires new ones, collaborating with senior management to develop sector plans and oversee client relationships within the assigned scope.Roles and Responsibilities:Develop and deliver proactive proposals aligned with sector strategy.Coordinate with internal teams to develop tailored solutions.Manage risks and issues, ensuring robust delivery governance.Set and manage client expectations to ensure high satisfaction.Skills / Competencies:Essential:Tertiary qualification in IT, Computer Science, or related field.Preferred:Strong sales, relationship, and account management experience.Proven ability to engage with C-level client contacts.Extensive business development and project management background.Deep IT services experience, including global delivery models.Ability to leverage industry insights to meet client needs.Understanding of business challenges with thought leadership in mining technology.Experience in proposal creation and presentation leadership.Excellent leadership, interpersonal, communication, and presentation skills.Knowledge of IT and business consulting engagements.Commercial acumen regarding contracts, MSAs, and pricing models.Strong negotiation skills.Additional Skills:Excellent client interfacing abilities.Outstanding communication skills, both written and verbal.Attention to detail, analytical thinking, and problem-solving skills.Hear from our recruiter about working at InfosysIf you require accommodations during the recruitment process due to disability, illness, or injury, contact our Recruitment team at Infosys_ta@infosys.com or call 1-866-472-0935. Please specify your preferred communication method.Note: Infosys does not accept unsolicited resumes from third-party vendors without a signed agreement. All recruitment activities are managed through our Talent Acquisition team."All employment at Infosys is merit-based, emphasizing diversity and inclusion. We are proud to be an equal opportunity employer.
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