Optimum Operating Procedures & Services is hiring a Casual/Temporary Mystery Shopper role in Croydon, NSW. Apply now to be part of our team.
Job summary:
- Flexible hours available
Be Paid to Dine Out & Experience Great Hospitality in the Sydney, Hunter, Wollongong & Canberra Regions
Love dining out and experiencing hospitality venues? Want to get paid for your insights while helping businesses improve their service?
We’re looking for detail-oriented and reliable mystery shoppers across Sydney, the Hunter, Wollongong and Canberra to evaluate Registered Clubs and restaurants.
Why Join Us?
• Flexible assignments – Choose jobs that fit your schedule.
• Great locations – Dine and visit great hospitality venues.
• Make an impact – Help businesses improve service quality.
• Paid work with perks – Enjoy meals and experiences while earning.
About Us
Established in 1994, Optimum Operating Procedures & Services (OOPS) is a leading training and market research company. Our mystery shopping reports help clubs and hospitality venues enhance their customer experience.
Who We’re Looking For
To be a successful mystery shopper, you’ll need:
• Strong observation & writing skills – Reports require both numerical ratings and insightful commentary.
• A keen eye for detail – You’ll assess service, cleanliness, and overall experience.
• Ability to meet deadlines – Timely, accurate reporting is essential.
• Comfort with gaming facilities – Some assignments require evaluating poker machines, TAB, and Keno areas.
Requirements
• Must be 18+ (due to bar and gaming evaluations).
• ABN holder (or willing to apply for one).
• Reliable internet & computer access (all reports are completed online).
• Transport access (to visit different venues).
How to Apply
Interested? Complete our Application Form and Trial Evaluation Report to showcase your observation and reporting skills.
📩 Apply now or learn more: https://www.michellepascoe.com/JointheOOPSTeam
We have ongoing positions available and would love to hear from you.