Hutcheon and Pearce
TECSight Technical Support Specialist
Full-Time | Rotational On Call Roster
Wagga Wagga (Shared Resource Office)
Are You an Ag, Construction or Forestry Technician Ready for a New Challenge?
Looking to step away from the tools but still stay deeply involved in machine diagnostics?
This role could be your next career move
What is TECSight?
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TECSight is a service provided by Hutcheon & Pearce that provides fast, expert support for John Deere technology across NSW. Our specialists deliver remote troubleshooting, on‑site assistance, and precision support to keep your John Deere machinery running at peak performance.
TECSight helps with remote monitoring, data management, optimisation, and technician training, all designed to boost productivity without leaving the cab.
Position Overview
As part of our TECSight team, you'll work on:
Setting up displays, receivers, rate controllers, and other AMS products, guiding customers and branch mechanics through machine diagnostics and helping customers maximise the use of digital tools, like Operations Centre and Property Centre.
What You'll Be Doing:
* Provide basic precision ag support both internally to your branches and externally to our customers
* Provide basic machine diagnostic support
* Proactively monitors and actions customer machines, uptime alerts and connectivity items
* Participates in John Deere training to maintain current product knowledge
What You'll Bring:
* Experience as a qualified technician or in an Agricultural / Construction / Forestry related role
* Ability to understand repairs and maintenance with the ability to follow Technical Manual Procedures
* Proficient oral and written communication skills with solid analytical skills
* Ability to operate with a solutions approach and identify existing/emerging customer needs
What We'll Bring:
* Certified Family-Owned Australian Business
* Industry Competitive Remuneration
* Participation in the monthly-paid Incentive scheme
* Staff discounts on John Deere parts, products, toys, and merchandise and more
About Us
Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the construction / forestry / agricultural / lifestyle industries. As a leading provider of John Deere equipment, we're committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.
Our team embodies four core values - Community, Innovation, Integrity, and Teamwork.
These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success.
Hutcheon & Pearce has always been a proud family business.
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