Job Title: Assistant Store Manager
At our retail stores, we're driven by a passion for delivering exceptional customer experiences and shaping the future of convenience retail. As an Assistant Store Manager, you'll play a pivotal role in driving operational excellence, inspiring retail staff, and embodying our brand values.
* Key Responsibilities:
* Lead by example in providing outstanding customer service, addressing customer inquiries, and resolving complaints to ensure a positive experience.
* Assist in managing day-to-day store operations, including opening and closing procedures, cash handling, and ensuring compliance with safety and regulatory standards.
Your Role:
* Customer Service Excellence: Foster a culture of excellent customer service, ensuring that every interaction is personalized and memorable.
* Inventory Management: Monitor stock levels, manage inventory, place orders, and maintain a well-organized store environment.
* Drive Performance: Focus on profitability while managing costs, expenses, and waste, driving business growth through data-driven insights.
* Adapt and Excel: Thrive in a fast-paced, dynamic environment, balancing competing priorities and staying adaptable in a rapidly changing retail landscape.
* Execute Strategy: Bring our convenience retail strategy to life, driving sales growth and achieving business objectives.
As an Assistant Store Manager, you will be required to work weekends and overnights when needed. Previous retail or customer service experience is preferred, as well as the ability to operate POS systems and handle cash accurately. Strong communication and teamwork skills are essential for success in this role.