Transforming Lives Through Effective Program Management
About the Department of Employment and Workplace Relations
We are dedicated to ensuring rights, enriching lives, and empowering futures. Our mission is to provide a framework for fair and productive relationships between employers and employees.
We support people in having safe, secure, and well-paid work with the skills for a sustainable future. We strive to be a model employer, shaping the employment landscape through policy development, program implementation, and direct support services.
The Role
This position involves leading program management initiatives, fostering stakeholder engagement, and local intelligence gathering. You may also be involved in intergovernmental projects assisting clients to find secure employment, gain new skills, and transition successfully into the jobs of the future.
Our providers deliver programs to help various groups overcome barriers to gain employment, including parents, young people, Indigenous Australians, and people from Culturally and Linguistically Diverse backgrounds.
Duties and Responsibilities
* Provide general admin support, including transactions, research, data analysis, reporting, and record keeping.
* Support service delivery by monitoring contract and guideline compliance.
* Analyse provider performance, draw evidence-based conclusions, and make recommendations to support quality services.
* Tailor written and verbal communication to suit different audiences.
* Assist with stakeholder engagement, including regional projects.
* Capture local insights to better understand the employment and skills landscape.
* Manage moderately complex issues in service delivery and provider operations.
* Contribute to branch activities and help foster a positive team culture.