Job Description
We are seeking experienced IT professionals to fill contract and ongoing employment positions that are available within our company. Successful candidates will be employed by us to provide ongoing technical support services to the Department of Education through the Technical Support to Schools Program.
The roles and responsibilities consist of managing the IT infrastructure within Department of Education schools. This includes administration of school network and server infrastructure and providing ICT support services to both staff and students in large ICT based learning environments.
* Essential Technical Skills Required:
* Ability to manage and service Windows and Apple devices on an enterprise scale.
* Administration and support of Hyper-V virtualized server environments.
* Administration various Windows and Linux based servers.
* Cloud based service management and administration (Google and Microsoft Services).
* Mobile Device Management administration and deployment.
* High level enterprise network administration skills required - Cisco and HP switches.
* Administration of Cisco wireless network technologies, including wireless controllers and access points.
* Excellent language and communication skills are essential for consideration of these roles.
* Providing support to enterprise volume desktop and notebook computers.
* Extensive experience in SOE and image deployment, including the ability to provide advanced troubleshooting skills where required.
* Previous industry experience in an educational setting is essential unless you have high levels of industry experience in a similar scale enterprise level corporate environment.
* Extensive knowledge and experience in Department and TSSP initiatives will be highly regarded.
* Extensive experience with planning, deployment & management of 1:1 and BYOD devices in an enterprise scale environment will be very highly regarded.
* Ability to plan and run ICT professional development sessions and work collaboratively with the schools' stakeholder ICT management when required.
* Technical documentation writing skills.
* Personal Attributes Required:
* Highly motivated industry professionals who can work autonomously, or as part of a team as required.
* Excellent problem solving techniques with the ability to call upon available resources and escalate to senior management when required.
* Punctual, reliable and well organized candidates need only apply.
* Excellent human relations and people skills with a genuine passion for the ICT industry.
* Excellent technical documentation skills and the ability to follow instructions and technical documentation accurately when required.
* The ability to troubleshoot and fault find through a systematic process of observation and elimination, based on previous industry experience.
* Australian citizenship or Australian permanent residency.
* Current driver's license and reliable motor vehicle.
* Police and background checks will be performed on all shortlisted candidates.
Remuneration and Payment:
* Pay rate is dependent on the candidate's skill set and level of relevant industry experience.
* Reviews on staff pay rates based on performance.
* Top pay rates guaranteed to all candidates with a total salary package in the range of $90,000-$110,000.
* Part time and full time roles available with negotiable options available.
* Other benefits include company vehicle, training and development.