Are you ready for the next step in your career. Metro Express, a leading provider of on-demand transport solutions, is on the lookout for a Compliance Manager to join our team. If you're passionate about compliance, safety, building the right culture, people and thrive in a fast paced environment, this chance is tailor-made for you!
About Us:
Metro Express is a family run business that has achieved a lot during our 36 years in operation. We have high standards and ambitious goals but at our core we have a family like culture with strong values such as integrity, professional, innovative, considerate, client centric, excellence and collaboration.
We take pride in delivering impeccable transport solutions across Victoria, New South Wales, Victoria, and South Australia. Whether it's a single delivery or a dedicated truck service, we've got it covered. Our diverse fleet and dedicated drivers ensure seamless transportation experiences for clients of all sizes.
We know that our people are our most important asset and continue to invest in growing the team with the right people, their development and providing all the necessary infrastructure and support to ensure their success.
Position Overview:
As our Compliance Manager, you will uphold and enhance compliance with the Heavy Vehicle National Law (HVNL), the Chain of Responsibility (CoR), all related legislation and company WHS and compliance policies and procedures, thereby safeguarding the company's operational integrity and reputation. You will also review, develop and implement WHS policy and procedures.
This role requires audits, educational programs, policy reviews and incident reporting in order to foster a culture of safety, compliance, continuous improvement and operational excellence at Metro Express.
Reporting directly to the Executive team, you'll play a pivotal role in maintaining a safe work environment for staff, subcontractors, clients and other stakeholders alike.
This is the role for someone who is truly passionate about compliance and safety, who lives and breathes it. This is not a job for you, but a calling. You are a people person and as much as you are passionate about compliance you also love the people side of the role, you understand that you being effective in your role requires buy in from the team and you are skilled at creating the right culture to ensure your success.
About you:
- Minimum 2 years experience in a similar role with proven ability to manage a transport and logistics compliance function.
- Demonstrated experience in NHVR and WHS standards.
- Strong ability to gain buy in from teams and work alongside management to ensure compliance requirements are not only met but a culture of compliance is created.
- Good level of written, numeracy and literacy skills.
- Strong administrative skills including time management, coordination of tasks and efficient work practices.
- High attention to detail.
- Sound practical knowledge of and experience with Microsoft Office, CRM and TMS software.
- Proven team management and leadership skills in a challenging environment; ability to promote team HSSE responsibility.
- Strong level of interpersonal, oral and written communication skills with the ability to interact and work with the Metro Express team and external parties.
- Proven ability to implement new work practices, systems and procedures.
- Ability to work unsupervised; accept responsibility and act on directives.
- Strong analytical and problem solving skills with sound technical competence.
- Self-motivated, highly efficient, proactive and skilled with a respect for confidentiality.
- Prepared to travel on a regular basis to our locations.
- A sense of humour that adds a splash of positivity to the workplace!
Your Responsibilities Will Include:
- Actively engage with operations teams to ensure that subcontractors and internal staff rigorously adhere to the Heavy Vehicle National Law (HVNL) and the Chain of Responsibility (CoR), alongside the company's own compliance policies and procedures.
- Develop audit plans and undertake and oversee the undertaking of regular subcontractor audits to ensure full and consistent compliance with relevant legislation, company policy and procedures, maintaining standards across Metro Express operations.
- Develop, implement, and maintain a comprehensive Work Health and Safety (WHS) plan that safeguards business operations, employees, and external stakeholders.
- Develop, deliver and manage the delivery of comprehensive toolbox presentations on safety and compliance, covering all relevant areas and ensuring staff and subcontractors are well-informed and equipped to perform their duties and are aware of their responsibilities under National Heavy Vehicle Law and Chain of Responsibility.
- Develop and regularly review the company's compliance related policies and procedures, ensuring that all operational guidelines are up-to-date, effective and fully aligned with current laws and industry standards.
- Assist with the training of staff and the implementation of the company's compliance policies and procedures.
- Ensure that all incidents are promptly reported, thoroughly documented, and rigorously investigated to identify root causes, implement corrective actions and prevent future occurrences.
- Continuously assess and refine compliance strategies to adapt to changing laws and market conditions.
- Compile and present detailed reports on compliance matters to senior management, highlighting any issues and recommendations to facilitate decision-making at the executive level.
- Support the Sales Team and State Managers providing input in the sales and account management processes around Compliance related policies and processes.
- Liaise with internal and external stakeholders, including clear and effective communication to ensure that all parties are aligned to maintain the highest standards of compliance and safety.
- Proactively follow up on any compliance issues identified within the organisation or by stakeholders; investigate the issues, coordinating with relevant parties and ensuring that appropriate corrective actions are taken for prompt and effective resolution.
- Stop work and report to management if a breach or potential breach of HVNL is identified or suspected to prevent non-compliance and ensure safety.
- Oversee audits and monitor required changes to ensure ongoing compliance with our current NHVR Maintenance accreditation.
- Assist with the training of staff and the implementation of the company's policies and procedures, including, developing training materials, conducting training sessions and ensuring that all employees understand and are capable of adhering to compliance standards and regulatory obligations.
- Ensure compliance with industry regulations, company policies, and ethical standards in all business development activities.
- Ensure safekeeping of company assets including structures, equipment and inventory.
- Continuously assess and refine compliance strategies to adapt to changing laws and market conditions.
- Seek feedback from clients and stakeholders to improve service quality and address any concerns.
- Any other lawful and reasonable requests made within this position.
Why Choose Metro Express: Join a company that values innovation, teamwork, and your professional growth. At Metro Express, you'll enjoy a dynamic work environment, the chance to work closely with industry experts, and the opportunity to make a significant impact on our continued success.
We also offer the following benefits:
- Competitive salary package + fully maintained company vehicle
- Learning and development opportunities
- Scope for growth within the business
- Annual Gym Membership
Ready to drive your career forward? Hit the “Apply now” and become an integral part of Metro Express' exciting journey. Send your resume and a cover letter outlining your leadership achievements.