Overview
SodaStream is seeking a highly skilled and strategic Key Account Manager (KAM) to join our Australian team. This
critical role is responsible for the day-to-day management and strategic development of our convenience-channel
relationships with 7-Eleven, BP, Caltex, Officeworks and unlocking opportunities through B2B. You will be the
primary point of contact for these key accounts, driving sales growth and expanding SodaStream's market share
within the convenience channel. The ideal candidate will have a proven track record of managing similar accounts
and a deep understanding of the Australian retail landscape. The role has no direct reports and will report directly to
the Head of Key Account - Sales.
Responsibilities
* Account Leadership & Strategy: Serve as the primary contact for 7-Eleven, BP, Caltex and unlock new
opportunities through B2B. Develop and execute strategic joint business plans that align with both
SodaStream's and the retailers' objectives. Proactively identify and secure new business opportunities to drive
sustainable growth.
* Sales & Performance Management: Achieve and exceed sales targets and key performance indicators (KPIs)
for assigned accounts. Analyse sales data, market trends, and competitor activity to create actionable insights
and optimize product ranging, placement, and promotional campaigns.
* Relationship Management: Cultivate and maintain strong, collaborative relationships with key stakeholders
at all levels within 7-Eleven, BP, Caltex, Officeworks and B2B opportunities. Lead regular business reviews to
present performance results, discuss future strategies, and ensure strong partnerships.
* Cross-Functional Collaboration: Work closely with internal teams, including Marketing, Supply Chain, Finance,
and Trade Marketing, to ensure seamless execution of account plans. Collaborate with our field sales team to
ensure strong in-store execution and consistent brand messaging.
* Forecasting & Budgeting: Develop accurate sales forecasts and manage budgets for 7-Eleven, BP, Caltex,
Officeworks and B2B. Monitor financial performance and work to optimize profitability for both SodaStream
and the retail partners.
Qualifications
* Experience: A minimum of 5-7 years of experience as a Key Account Manager, with a demonstrated history of successfully managing convenience or impulse-channel accounts (e.g. 7-Eleven, BP, Caltex, Officeworks or Costco). Proven experience within the FMCG sector is essential.
* Skills: Exceptional negotiation, communication, and presentation skills. Strong analytical and problem-solving abilities, with proficiency in sales analysis and forecasting tools.
* Education: A bachelor's degree in business, marketing, or a related field is highly regarded.