Retail consultants play a pivotal role in delivering exceptional customer service excellence. They thrive in collaborative, results-driven environments and possess excellent communication skills.
Key Responsibilities
* Learns about products and services
* Provides personalized solutions to customers
* Works with colleagues to create a welcoming experience
Sales Expertise
* Hitting sales targets is essential
* Providing exceptional customer service is crucial
Tech Knowledge
* Staying up-to-date with the latest technology trends is vital
* Sharing knowledge with customers is key
Problem-Solving Skills
* Finding creative solutions to customer problems is essential
* Working collaboratively with colleagues is crucial
This retail consultant role offers competitive remuneration packages, discounts on Optus products, and access to employee-led networks and diversity initiatives.