Job Opportunity
We are seeking skilled and experienced service technicians to join our team in a dynamic and challenging environment.
Key Responsibilities:
* Provide proactive advice and support to customers, focusing on increasing equipment performance and productivity.
* Ensure flawless start-up plans align with global policy and procedures.
* Develop and standardize equipment commissioning plans, incorporating best practices and industry standards.
* Offer advanced technical support for equipment in the field, resolving complex issues efficiently.
* Collaborate with cross-functional teams to coordinate new product field trials, documenting results and opportunities for improvement.
* Collect and analyze field data to inform Root Cause Analysis (RCA) activities for major failures and unresolved reliability issues.
Requirements:
* Trade qualification in a relevant mechanical discipline.
* Hydraulic certifications and experience in heavy engineering environments with an emphasis on field applications.
* Strong understanding of mining systems, applications, and operations, including experience in new product introduction for mining systems or heavy mobile machinery.
* Working knowledge of system planning and operation at a mine site, with a focus on process optimization and efficiency.
* Expertise in field engineering problem identification and resolution processes, including detailed knowledge of Australian Standards and regulatory requirements.