The role of a Retail Sales Consultant is to provide an exceptional customer experience by identifying the products and services customers need to transform their telecommunications experience.
A key aspect of this role is to build connections with customers, develop customized solutions for them, and empower them to achieve their goals. You will work in a fast-paced environment where no two days are the same.
Our Purpose
We aim to build a connected future where everyone can thrive. As a Telstra Retail Sales Consultant, you will be part of a team that values diversity, inclusivity, and respect for all individuals. We actively seek people from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work.
We have a zero-tolerance policy for harassment of any kind, and we prioritize creating a safe and inclusive workplace culture. We also offer flexible working arrangements to accommodate individual needs.
Benefits of Working with Us
* You will have access to 17,000 learning programs to enhance your skills and knowledge.
* We offer a range of benefits, including discounts on Telstra services, exclusive offers across 240 brands and partners, and unlimited access to learning programs.
* As a Retail Sales Consultant, you will receive ongoing training and support to help you grow within the role and beyond.
* We value our employees' well-being and offer a range of health and wellbeing initiatives.
* You will be part of a welcoming and inclusive community where everyone is respected, valued, and celebrated.
Requirements and Qualifications
* You should have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
* A strong desire to learn and grow within the role is essential.
* You should be able to work flexibly and adapt to changing circumstances.
* A positive and resilient approach to customer service is crucial.
* Experience in a customer-facing role is preferred but not required.
If you're looking for a challenging and rewarding role where you can make a real difference, then this could be the opportunity for you.