As a Retail Leader, you'll be instrumental in creating meaningful moments and driving positive change within our business.
About the role
The Online Department plays a vital role in getting online orders selected and packed in-store by Personal Shoppers. Orders are then collected as part of our click and collect/concierge service or delivered to customers via our vans.
Reporting to the Online Department Manager, you'll have full accountability for the online department's success. You'll take pride in delivering an exceptional customer experience that's welcoming and inspiring for all stakeholders.
About you and your skills
* Leadership experience with a strong ability to coach and develop your team
* A collaborative approach to meeting sales targets, cost control, and rostering needs
* Flexibility with afternoon and evening working hours
* Maintaining high standards for visual merchandising, safety, compliance, and stock management
* A customer-centric mindset with a focus on diverse customer needs
* Promoting a one-team culture that celebrates success