The role
The ICC Officer is responsible for:
* Coordinating a range of administrative activities to support the management of critical information received by Sport Integrity Australia including the initial triage of this information with a view to deciding an appropriate referral or resolution in line with policy
* Accurate and timely data input, organisation and management of email inboxes, case management system and the telephone hotline are key responsibilities of the ICC Officer's position
Note: Whilst conducting their core duties, ICC officers will be exposed to content that may be confronting or unsettling. This includes hearing and reading content that relates to child safeguarding concerns and racial or sexual violence. To support the psychological safety our staff, Sport Integrity Australia provides mental health wellbeing support including access to EAP counselling services.
Our Opportunity
The duties of the ICC Officer include, but are not limited to:
* working efficiently, effectively and cooperatively as a part of a team to achieve Sport Integrity Australia's objectives
* contributing to the effective performance of the ICC team in receiving, triaging, recording and disseminating operational information
* working on a roster to answer a telephone hotline and provide an initial action on calls relating sport integrity threats including child safety concerns that may include content that may be confronting or unsettling
* understanding the sport integrity environment and Sport Integrity Australia's remit to recommend triage outcomes as well as provide guidance to a diverse range of stakeholders
* maintaining and managing records, exhibits and information and the progress of cases through accurate and timely data entry
* prepare reports, responses and correspondence for both internal and external dissemination
* maintaining a level of knowledge of relevant to sport integrity threats including doping, match fixing, safeguarding and illicit drug use in sport
The key accountabilities of the ICC Officer include, but are not limited to:
* contributing to the continuous improvement of ICC
* contributing to the effective triage and handling of sensitive operational information
* ensuring compliance with the Sport Integrity Australia Act 2020 and Sport Integrity Australia Regulations 2020
* complying with all relevant legislation and Sport Integrity Australia work health and safety policies, procedures and instructions and Sport Integrity Australia ICT, Record Keeping Policy and Information Governance Framework
* ensuring the APS Values and Code of Conduct are adhered to all times
The key duties of the position include:
Selection Criteria
* Solid administrative and organisational skills, including ability to accurately assess and manage information from a variety of sources in a timely manner, meet deadlines with competing priorities as well as interrogate and maintain accurate records in case and records management systems
* Well-developed oral and written communication skills, including the ability to manage difficult conversations and tailor guidance to a diverse range of stakeholders
* Solid understanding of Sport Integrity Australia's role and remit in addressing sport integrity threats, or the ability to quickly acquire this knowledge
* Strong liaison, interpersonal and negotiation skills, including the ability to develop and maintain productive working relationships
Eligibility
Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
All applicants offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check involves reviewing your background & personal circumstances to minimise risks in giving access to Sport Integrity Australia information/resources. This screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
The successful applicant must be willing to disclose all relevant and required information.
Getting to know the Sport Integrity Australia
Sport Integrity Australia leads the Australian government's efforts to protect sport against threats to its integrity – doping, competition manipulation and the mistreatment and abuse of sports participants. Sport Integrity Australia is the cornerstone of the government's comprehensive sport integrity strategy: Safeguarding the Integrity of Sport. Our role is to provide advice and assistance to counter the use of prohibited substances and methods in sport, stop the abuse of children and other persons in a sporting environment, cease manipulation of sporting competitions and to protect members of sporting organisations and other persons in a sporting environment from bullying, intimidation, discrimination or harassment. Sporting organisations, and other stakeholders, benefit from the ability to deal with a single nationally coordinated organisation to address all sport integrity issues. Sport Integrity Australia offers guidance on integrity matters to sports that don't have developed integrity capabilities. Our focus is policy development, intelligence, investigations (primarily of doping cases), education, outreach and capability building. We are Australia's National Anti-Doping Organisation.