Department of Health – Hospitals & Primary Care – Hospitals South – Integrated Operations Centre
Department of Health and Royal Hobart Hospital are seeking applications for casual Ward Clerk vacancies.
Award/Classification: Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2
Employment type: Fixed-term, casual
Region: South
Location: Royal Hobart Hospital
Team
At the Department of Health Tasmania, the Ward Clerk works as part of a dedicated multidisciplinary team committed to delivering safe, efficient, and patient‐centred care. The team collaborates closely with clinical staff, patients, and families to ensure smooth ward operations, accurate administrative support, and effective communication.
Role
In accordance with established policies and procedures relating to the clinical, financial and administrative requirements of inpatient services units, the Ward Clerk provides:
* High quality customer-focused reception services.
* Administration and clerical support across all areas of the Integrated Operations Centre.
* Provide frontline assistance to support the effective administrative operations of the ward/unit, including:
o Assisting the general public, patients and clinical staff.
o Answering patient and public enquiries.
o Directing all incoming telephone calls to relevant departmental or clinical personnel.
* Support the Nurse Unit Manager (NUM) by receiving and processing all direct admissions and discharges from the ward/unit, including:
o Verifying discharge-planning protocols.
o Expediting discharges to assist the NUM, Bed Manager and Theatre personnel with re‐allocation of beds on the ward/unit.
o Arranging and scheduling appointments to ensure ongoing patient care.
o Accurately entering and retrieving patient information onto/from computerised patient information management systems, including the Digital Medical Record (DMR).
Salary
$66,049 to $70,993 per annum (pro rata). Employer 12% superannuation contribution is on top of this amount.
* Salary range is in accordance with Public Sector Unions Wages Agreement 2022.
Benefits
* A range of leave entitlements, including study leave and Professional Development Support.
* Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
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