**Job Description**
This role involves providing high-quality technical support to veterinary clinics during critical system transitions, upgrades, and day-to-day operations. As a key member of the Hypercare team, you will be responsible for troubleshooting, diagnosing, and resolving technical issues related to hardware, software, networking, and business applications.
You will work closely with clinic teams, IT specialists, and project managers to ensure smooth transitions, resolve issues promptly, and continuously improve IT service delivery. This is an exciting opportunity to be part of a dynamic, fast-paced support team that directly impacts the success of veterinary clinics across the network.