Key Selling Points
* Competitive salary package.
* A dynamic workplace with opportunities for career progression and development.
* Modern office located in Bendigo.
* Flexible work arrangement including remote or Work from Home
* Opportunity to engage with Australia's best brands and companies.
* Opportunities to give back to the communities in which we work and live
About Us
Launched in 1989, we're proud of a track record that utilises our customer-focused attitude to provide outstanding results.
When you contact Bendigo Insurance Brokers, you'll be engaging a trusted team with 130 years combined insurance experience. We harness our specialist skills, passion for excellence and enthusiasm for our industry to deliver the very best outcome to you.
We bring you a world of solutions by connecting with landmark insurance underwriters, associations and networks such as Lloyds of London, the National Insurance Brokers Association of Australia and the Australian and New Zealand Institute of Insurance and Finance.
About the Role
We are seeking an experienced and driven Account Broker to manage and develop a portfolio of our top-tier clients including manage own portfolio. The successful candidate will be reporting to the Managing Director.
This role is ideal for a results-focused individual with a strategic mindset who thrives in building strong client relationships while driving business growth.
Key Responsibilities
* Manage and support a portfolio of client accounts, focusing on relationship building and retention.
* Support and manage pre renewal, renewal and post renewal activities, including quotations, endorsements, certificates of currency and creating renewal reports.
* Identify and convert new business opportunities through proactive relationship building and networking.
* Manage complex renewals, ensuring deadlines are met and clients' evolving needs are addressed.
* Attend client meetings
* Conduct comprehensive reviews to identify potential risks, ensuring clients are protected with the most suitable coverage.
* Work closely with in house Claims Manager to ensure equitable claims settlements
* Develop and manage key stakeholder relationships with Senior Brokers and Underwriters
About You
* A results-oriented mindset with a strong drive to pursue new business opportunities and consistently deliver outstanding results.
* A master of client relationships with exceptional communication, quick-thinking, and a solutions-focused approach.
* Exceptional communication, stakeholder engagement, and negotiation skills.
* Proactive, self-motivated, and dedicated to securing positive outcomes for clients.
Qualifications/Skills
* Tier 1 or Diploma-level qualification in Insurance Broking is advantageous.
* Sound Knowledge of Microsoft office programs including Excel and Word
* Experience with Broking Systems such as Insight, Winbeat and OfficeTech
* Strong administrative and organizational skills with a focus on accuracy and meeting deadline including invoicing procedures and file management
Why Us?
We thrive on repeat business where 'word of mouth' is the best promotion; we're proud of our high level of customer referral, it's a true blue testament to client satisfaction across the board. And we continually strive to achieve positive business outcomes, so much so – that we're honoured to attain top status within the broking sector.
Based in Bendigo, central Victoria – our business supports our community. We work with many local charities and worthy causes by way of donation and sponsorship for local sporting groups and the like.
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