Randstad has partnered exclusively with one of the largest transport companies in the country Due to continued growth, our client based at Perth Airport is looking for an experienced Service Advisor to join their team.
About the role:
- Efficiently and accurately tracking warranty payments within the department.
- Reconciling all warranty receivables with payments through the appropriate accounting schedule.
- Processing and submitting warranty claims in a timely manner and in line with warranty policy and procedures.
- Compiling warranty claim documentation in accordance with manufacturer guidelines.
- Verifying submission criteria required by factory or distributor.
- Posting credits into the dealer management system.
- Following up on payment of outstanding claims.
- Controlling warranty parts by ensuring all parts are tagged with mandatory OEM required information, filing, and storing of parts in systematic order.
About you:
- Previous experience working in a Warranty Administration, Technician, Parts, or Service Advisor role within a dealership environment is preferred.
- Understanding of Warranty policies and procedures.
- Ability to interpret technical information relating to automotive products.
- Knowledge and experience of Microsoft Office suite.
- Proactive attitude with excellent attention to detail.
- Commitment to delivering a high level of customer service.
- Strong organisational, decision-making, and problem-solving skills.
What's in it for you?
- Earn up to 100k+ in commission
- Permanent full-time role.
- Immediate start.
- Attractive salary.
- Onsite free parking.
- Be a part of an exciting and supportive team environment.
If you meet the above criteria, please click Apply Now
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Minimum Requirements:
Prior work experience in a dealership is required.
Education:
Secondary School/High School
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