Operations Manager – 3PL & DistributionLocation – London / Bury St Edmunds (Hybrid)Salary – £60,000 – £65,000 + Bonus
Pod Talent are excited to be partnering with a growing consumer brand on an Operations Manager – 3PL & Distribution opportunity.
This is a key role sitting between the business and their 3PL partner, responsible for driving performance across warehouse and distribution operations, improving efficiency, and ensuring best‐in‐class service delivery across retail and direct‐to‐consumer channels.
If you enjoy owning relationships, driving improvements, and making a real impact in a fast‐paced environment - this could be a great next step.
Key Responsibilities for the position of Operations Manager – 3PL & Distribution:
* Own the day‐to‐day relationship with the 3PL partner, ensuring strong operational performance and service delivery
* Drive OTIF performance across retail, D2C and wholesale channels
* Manage carrier relationships (e.g. DPD, Evri, Yodel), monitoring performance and resolving issues
* Lead cost control initiatives across warehousing and distribution, including budgeting and forecasting
* Identify and implement continuous improvement initiatives to enhance efficiency and reduce costs
* Support 3PL re‐tendering and long‐term network optimisation projects
* Oversee stock accuracy, cycle counts and annual stock takes
* Collaborate cross‐functionally with internal teams and external partners to ensure smooth order fulfilment
* Support peak planning (Q4) and volume forecasting with the 3PL
Skills & Experience Needed for the position of Operations Manager – 3PL & Distribution:
* Experience working within logistics, warehousing, or 3PL environments
* Proven track record of managing 3PL providers and carrier performance
* Strong understanding of warehouse and distribution operations
* Experience managing budgets, costs, and driving efficiency improvements
* Data‐driven mindset with strong analytical and problem‐solving skills
* Ability to operate in a fast‐paced environment and take ownership of operational performance
* Strong stakeholder management and communication skills
This is a great opportunity to join a business where you can take ownership of operations, drive improvements, and make a tangible impact across the supply chain.
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