Operations & Customer Service Leader
This key role requires a highly skilled and experienced professional to lead our operations and customer service team. The ideal candidate will have a proven track record of delivering exceptional results in freight forwarding operations.
* Oversee the management of all aspects of export & import logistics, ensuring timely and cost-effective solutions for clients.
* Maintain compliance with international shipping regulations, minimizing risks and optimizing outcomes.
* Foster a culture of excellence within the team, providing guidance, mentorship, and opportunities for growth.
* Collaborate closely with clients, carriers, suppliers, and internal stakeholders to drive business success.
Key Qualifications & Skills
* Demonstrated expertise in export & import operations within the freight forwarding industry.
* Proven leadership experience, with a strong ability to motivate and develop high-performing teams.
* In-depth knowledge of international shipping regulations and procedures.