We are seeking a skilled and detail-oriented individual to join our Investigations team. As a Factual Investigation Professional, you will work closely with our team in the day-to-day operations of our division.
Due to our continued success through providing high-quality customer service and maintaining strong relationships, this unique opportunity offers the right candidate future career opportunities in an interesting and diverse industry, with security and stability as part of an expanding national company.
The Role
* Preparation and writing of formal reports and documents for clients;
* Review investigator field notes;
* Conduct enquiries and liaise daily with clients and investigators;
* Ongoing investigations administration and support.
About You:
* Proven administration experience (1-2 years);
* An interest in investigations and/or law enforcement;
* Excellent writing skills, grammar, spelling, and report preparation abilities;
* Strong computer skills (Microsoft Office);
* Time management and organisational skills;
* Great customer focus and dedication;
* A confident and pleasant approach to phone and email enquiries;
* A meticulous eye for detail and accuracy.
What We Offer:
* Competitive remuneration package;
* A comprehensive induction and thorough training in our case management systems;
* Ongoing support from our dedicated investigations support team;
* A structured Employee Value Proposition including novated lease, purchased leave, and salary sacrificing options, paid parental leave, external EAP access, and various other financial benefits;
* Social Clubs, quarterly social events & staff recognition awards, EOFY and Christmas events, participation in company-wide philanthropic & charity events, and more.
Why Our Team?
* Genuine and friendly working culture where our people are valued;
* Internal career progression pathways and a tailored professional development plan;
* Volunteer Day to give back to the community;
* Social Club and quarterly social events, EOFY and Christmas events, quarterly and annual staff recognition awards, and more.