Posted: 17 September
Offer description
Job Title: Frontline Services Officer
The role of a Frontline Services Officer is to provide high-quality professional secretarial and administrative support services to staff, clients, stakeholders, and the general public.
Key Responsibilities:
* Provide an efficient front-line service including courier services to a broad range of staff and clients, ensuring advice and assistance is timely and accurate.
* Build and maintain strong and productive relationships with stakeholders, external agencies, and outside organisations to assist in the smooth day-to-day operations of activities and represent the office in a professional manner.
* Promote and maintain the registry area with a professional client focus providing a service to all visitors.
* Attend hearings in the Local and Supreme Courts updating electronic files with accurate endorsements detailing the record of proceedings.
Essential Skills and Qualifications:
* Proven ability to provide high-quality professional secretarial and administrative support services to a broad range of clients.
* Professional and courteous communication skills with initiative and drive and the ability to contribute to, and work as, part of a professional team.
* Good organisational skills with a proven ability to determine workload priorities, meet stringent deadlines, display sound professional ethics such as confidentiality and discretion, and a capacity to work under pressure with minimum supervision.
* Demonstrated high level of computer skills with proficiency in a range of relevant computer office software applications including electronic record management packages and electronic editing software.
* Demonstrated high level of attention to detail and ability to follow tasks through to completion.
* An ability to interact effectively with people of diverse cultures.
* Hold a current NT driver's licence.
Desirable Qualifications:
* Experience working in a legal environment or similar.
