About This Role
We are seeking an administrative professional to join our healthcare team in a fast-paced medical environment.
Key Responsibilities
* Fostering exceptional patient relationships through attentive service and effective communication
* Coordinating outpatient appointments and hospital procedures with precision and efficiency
* Maintaining accurate and secure medical records
* Providing billing support for both outpatient and inpatient services
This role requires an individual who can deliver high-quality administrative support and customer service in a dynamic healthcare setting. Reporting to the Business Manager, our administrative professionals play a critical role in liaising with staff, patients, and families to ensure exceptional customer experiences.
What We Need From You
* Excellent interpersonal skills and ability to build strong relationships with stakeholders
* At least 2 years of experience in medical administration or reception
* A high level of personal integrity to maintain confidentiality
* Ability to work efficiently and effectively in high-pressure situations
* Flexibility to cover holiday relief and sick leave
* Strong written and verbal communication skills
* Capacity to work collaboratively as part of a team and independently when required
* Proficient knowledge of Microsoft Office applications (Word, Excel, Outlook)
* A commitment to delivering exceptional care in a values-driven organization