Overview
Our Hudson Trade Centre Mitre 10 store in Kirrawee, NSW is on the lookout for a reliable, organised and proactive Dispatch Manager to take charge of daily logistics and help ensure smooth, on‑time deliveries for our customers and builders.
This is a fast‑paced, hands‑on role where you'll manage delivery schedules, coordinate with drivers, resolve delivery issues, and handle ad‑hoc purchasing for our timber yard. You'll play a key role in making sure our customers have a seamless experience, every time.
This is a full‑time position with great hours from 6:14 am – 2:50 pm including a one‑hour lunch break. It's perfect for someone who enjoys early starts and thrives in a role that requires strong coordination and constant problem‑solving.
What you'll be doing
* Use our Delivery Management System (DMS) to schedule and confirm dispatch orders
* Coordinate delivery runs and communicate plans with drivers
* Keep customers informed about any expected delays
* Troubleshoot and resolve delivery issues as they arise
* Allocate stock within the warehouse, ensuring compliance with safety standards
* Place purchase orders and manage ad‑hoc purchasing tasks for the timber yard
* Support the Store Manager with general logistics and operational needs
What you'll bring
* Background in trade or warehousing is a plus (but not essential)
* A current forklift licence (preferred)
* Strong communication skills and a customer‑first mindset
* Excellent problem‑solving abilities and the ability to stay calm under pressure
* Great attention to detail, with a focus on accuracy and efficiency
* Familiarity with DMS platforms
* Proficiency in Microsoft Excel and reporting tools
About Us
For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships.
We're the leading partner to over 635 independently owned stores – giving them a competitive advantage to take the big chains to task, and with the trusted, strong heritage, hardware brands of Mitre 10 and Home Hardware, we enable retailers to run the best stores in their town and as such ensuring builders, renovators and DIY'ers build, renovate and maintain the best homes for Australian families.
Hudson Mitre 10 is part of the Total Tools Hardware Group and is a wholly owned entity of Metcash Limited.
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