At Optus, we don’t sit back and let the future happen to us - we’re out there crafting it. By growing into new technology and relentlessly improving every day, we’re shaping a better tomorrow for all Australians. A vibrant, diverse, and inclusive workforce drives innovation and fosters strong customer connections. This role is open to candidates based in either Sydney, NSW or Melbourne, Victoria The day to day As an Account Manager, you will be responsible for managing and developing new and existing State Government customer accounts. This includes: • Engaging with group executives and IT management to grow awareness of the Optus brand and our core products. • Leading the execution of Optus’ strategy within State Government Departments and Community agencies. • Contributing to and leading the execution of central initiatives such as action planning, governance, major pursuits, and executive engagements. • Leading a team of dedicated and matrixed Pre-Sales, Delivery, and Specialist resources to build positive relationships and deliver world-class enterprise services. • Driving the development of Co-Creation strategies with partners like Cisco, Microsoft, NICE, and HPE to foster innovation and product development. Why you are our next Account Manager We are seeking a candidate with a proven track record in IT or Telecommunications who can successfully implement growth strategies and build customer dedication. You should have: • A minimum of 2 years’ experience in supporting long-term business relationships and strategic business plans. • Demonstrated success in delivering growth strategies and maintaining high customer happiness. • Strong leadership skills to influence and lead both direct and indirect reports from Sales, Delivery, and Product & Strategy teams. • The ability to drive performance and delivery through focus on core strategies and programs. • Excellent negotiation skills to manage relationships with C-level executives in a competitive environment. What’s in it for you? • 3 days in the office, 2 days remote – with flexible hours to suit! • Inclusive carer neutral paid Parental Leave of up to 16 weeks • Competitive leave including 2 'Connected Leave' days • All Optus colleagues have access to resources, webinars, and support via the ‘Parents at Work portal’ • Own your own growth by accessing an extensive online and facilitator led learning catalogue. • Connect at work through our colleague-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals. • Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office • Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon! Keen to see what it’s really like to work at Optus? Search OptusLife on LinkedIn to go behind the scenes! At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours. For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity. Optus