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Retail: full time customer service

Melbourne
Telstra
Customer Services agent
Posted: 14 September
Offer description

Overview

Telstra Retail: Full Time Customer Service & Sales Consultant EASTLAND

Join to apply for the Telstra Retail: Full Time Customer Service & Sales Consultant EASTLAND role at Telstra

Telstra is hiring We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Our Eastland store is hiring a Retail Consultant to join the team on a full time basis. Working in a Telstra Retail Store is not 'just a job', it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected - faster, better, smarter.


What you'll do

As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.


About you

* You're able to easily build a connection with a variety of new and existing customers
* You can quickly develop customised solutions for customers
* You've got a drive to reach (and exceed) sales targets and KPIs
* You're hungry to learn and grow within the role (and beyond)
* You have experience in a customer-facing role
* You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service


Benefits

* Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
* 30% off Telstra services
* Continuous training from management to keep enhancing your skills and helping you grow
* Exclusive discounts and offers across 240 brands and partners
* 16 weeks paid parental leave for primary and secondary carers


Employment details

* Seniority level: Entry level
* Employment type: Full-time
* Job function: Customer Service
* Industries: Retail Appliances, Electrical, and Electronic Equipment

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