Join to apply for the Client Services Consultant role at WFI Insurance
4 weeks ago Be among the first 25 applicants
Join to apply for the Client Services Consultant role at WFI Insurance
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from WFI Insurance
Talent Acquisition Consultant at IAG│ Korn Ferry RPO
Make a difference as a Client Service Consultant.
WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.
Your Role
We have an opportunity for a Client Service Consultant to join our community-minded WFI family.
You'll work with new and existing valued clients and assist them with their insurance needs. You'll need a customer-first approach, so we can continue building on our goal of being 'Great people to know'—offering "insurance you can shake hands with". If you're looking for the next step in your customer service career, WFI is the organisation for you. There are endless opportunities to develop and grow with supportive leaders who will assist in your development goals within the IAG family of brands, in Australia and New Zealand. We offer flexibility, an attractive work-life balance, and an engaging team environment.
Based in our Boorloo (Perth), this permanent opportunity requires full-time availability Monday to Friday (8.30am-5.30pm)
During your first 6 months, you'll complete the ANZIIF Tier 2 General Insurance Compliance certification. You'll be working from an WFI office during this time to ensure you get the supervised training you need. Hybrid work arrangements will be considered after this period subject to business requirements.
On Offer
At IAG you have access to:
* Boosted superannuation with 13% as standard
* Up to 50% off personal insurance
* 5 myLeave days per year on top of annual leave
* Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
* Dedicated career growth programs, including the award-winning IAG Academy
* Discounts on every day and special occasion items
Employment type eligibility criteria apply
About You
Being part of the team, you'll need a high level of communication, empathy and resilience. In return, you'll be part of making a difference to the local communities.
• Tech-savvy and confident using multiple systems and platforms simultaneously
• Confident with the ability to make decisions and work within business guidelines and processes
• Well-developed rapport building, active listening, and communication skills
• Demonstrated ability to work autonomously, use initiative, and have good attention to detail
• Strong customer service skills from face-to-face or phone-based roles
• Reliable, accountable, and always looking for ways to improve and grow in your role
About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
We're ready for you. Apply today.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Insurance
Referrals increase your chances of interviewing at WFI Insurance by 2x
Get notified about new Client Services Consultant jobs in Perth, Western Australia, Australia.
Perth, Western Australia, Australia A$80,000.00-A$100,000.00 1 day ago
Subiaco, Western Australia, Australia 4 days ago
Perth, Western Australia, Australia 5 days ago
Perth, Western Australia, Australia 4 weeks ago
Perth, Western Australia, Australia 1 week ago
Guest Experience Agent (Expert) - Overnight
Perth, Western Australia, Australia 3 weeks ago
Murdoch, Western Australia, Australia 18 hours ago
Karrinyup, Western Australia, Australia 2 weeks ago
Perth, Western Australia, Australia 2 weeks ago
Perth Airport, Western Australia, Australia 3 weeks ago
Entry Level Customer Experience Representive
Perth, Western Australia, Australia 3 weeks ago
Perth, Western Australia, Australia 1 week ago
Mandurah, Western Australia, Australia 4 weeks ago
Joondalup, Western Australia, Australia 1 week ago
Madeley, Western Australia, Australia 2 weeks ago
Perth, Western Australia, Australia 5 days ago
Customer Care Roles – Expression of Interest
Willetton, Western Australia, Australia 3 days ago
Telstra Retail: Full Time Customer Service & Sales Consultant MIDLAND
Perth, Western Australia, Australia 2 weeks ago
Canning Vale, Western Australia, Australia 6 days ago
Presales Consultant – Software Advisory Services
Perth, Western Australia, Australia 1 week ago
Telstra Retail: Full Time Customer Service & Sales Consultant BALDIVIS
Perth, Western Australia, Australia 6 days ago
Perth Airport, Western Australia, Australia 4 days ago
Perth, Western Australia, Australia 3 weeks ago
Perth, Western Australia, Australia 2 weeks ago
Osborne Park, Western Australia, Australia 4 days ago
Embleton, Western Australia, Australia 2 weeks ago
Belmont, Western Australia, Australia 2 weeks ago
Perth, Western Australia, Australia 3 weeks ago
Perth, Western Australia, Australia 1 month ago
Perth, Western Australia, Australia 1 week ago
Perth, Western Australia, Australia 4 days ago
Perth, Western Australia, Australia 1 week ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr