Customer Service Representative
We are seeking a skilled and customer-focused representative to join our team in delivering exceptional service to our customers.
* This role will involve being the first point of contact for our customers, providing tailored solutions to their banking needs.
* You will have the opportunity to upskill and develop your knowledge through our comprehensive training programs.
The ideal candidate will possess excellent communication skills, be customer-obsessed and able to work efficiently in a fast-paced environment.
Key Responsibilities
* Support our branch by handling customer inquiries and resolving issues in a timely manner.
* Identify suitable products and services for customers, such as account opening and lending.
* Demonstrate our digital banking options to customers, making banking easy and secure.
Requirements
* A passion for delivering quality customer experiences.
* A team player with strong attention to detail.
* Customer-centric thinking and an appreciation for diversity.
No prior banking experience is required – full training provided.