Shuttle Coordinator - Warburton Bike Park
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Shuttle Coordinator - Warburton Bike Park
role at
Yarra Ranges Council
A$98,******/yr – A$107,******/yr (Band 6)
About the role
As a Shuttle Coordinator - Warburton Bike Park at Yarra Ranges Council, you will be responsible for the development, coordination, delivery and continuous improvement of shuttle bus operations that support rider access across the park's trail network. This role is central to ensuring safe, efficient and customer-focused transport services, while overseeing scheduling, staffing, vehicle maintenance, compliance, and stakeholder engagement to deliver a high-quality experience for all park users.
You will also contribute to safety and emergency management planning and participate in a weekend and after-hours roster to enable effective seven-day-a-week management and timely response to incidents.
This role will have 8-12 direct reports and is a full-time permanent position (38 hours per week).
Benefits of working with us
Support work-life balance with your choice of monthly or fortnightly rostered day.
20 weeks paid primary caregiver leave (6 weeks for secondary caregivers) plus other generous leave options such as volunteer leave, family planning, study assistance and menstrual and menopause leave.
Opportunities for professional development and the chance to take on temporary roles in other teams to grow your skills and experience.
Novated lease vehicle options.
Experience and skills we're looking for
Experience collaborating with external stakeholders, including transport providers, community groups and tourism partners.
The ability to develop and implement initiatives that embed a customer-centric culture across shuttle operations.
Build strategic relationships between one's area and other teams or departments to achieve business goals.
Ensure occupational health and safety standards are kept to a high standard.
Develop and manage daily shuttle schedules to meet rider demand and trail access requirements, ensuring all shuttle services operate in compliance with safety regulations, licensing and Council policies.
Great organisational and interpersonal skills, with the ability to communicate confidently with diverse customers.
Ability to delegate decision-making authority and task responsibility for improving systems and processes.
Lead, recruit, train and supervise shuttle drivers and support personnel.
Right attitude and willingness to learn.
How to apply
Please submit your application via our jobs portal by clicking 'Apply'. Include a resume and cover letter. In your cover letter, tell us about your experience, skills and why you would like to work with us at Yarra Ranges Council.
If you need support with your application or have accessibility needs, please call the contact person above or email .
Applicants who progress past the interview stage must complete pre-employment checks. These checks will include a Police Check, Working with Children Check and Medical Check.
About Yarra Ranges Council
Yarra Ranges Council is committed to creating a diverse and inclusive workplace where everyone is welcome. We encourage people of all genders, cultures, backgrounds and abilities to apply for jobs with us. We support flexible work arrangements, including full-time, part-time, hybrid and job-sharing options to meet your needs and suit your life.
Yarra Ranges Council is a child-safe organisation and is committed to protecting children from abuse in accordance with the Victorian Child Safe Standards.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management, Quality Assurance and Training (Consumer Services)
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