**Job Number** 22187948
**Job Category** Sales & Marketing
**Location** Element Melbourne Richmond, 588 Swan Street, Melbourne, VICTORIA, Australia
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**Create memorable guest experiences every day at Element Hotels with your curiosity and zest for life.**
Located near the Yarra River in Melbourne, Victoria, our new, pet-friendly hotel offers spacious, light-filled rooms and suites with striking views, plush bedding and hotel amenities like free Wi-Fi, on-site laundry and electric car charging points. We also offer a 24-hour, state-of-the-art fitness centre, plus bicycle rentals to help you explore Melbourne, Australia.
Our guest enjoy the vibrant atmosphere of our alfresco bar and restaurant any time of day and sample fresh Australian cuisine.
Are you curious, outgoing and warm with a touch of playfulness? Element Melbourne is looking for you - people who can really influence our guests stay.
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Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day fresh, focused, feeling alive. Whether they're stopping by for a few days or settling in for a few weeks, time away from home shouldn't mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, and we are energized by helping them find their own space in Element. We help our guests live life away as they do at home, no matter how long they stay. If you're an active optimist who doesn't second guess connecting with like-minded guests and creating a balanced space for yourself and those around you, we invite you to explore career opportunities with Element.