Job Title: Production Quality Assurance Specialist
Description:
As a key member of our production team, you will play a crucial role in ensuring the quality of our products. This involves designing and implementing quality processes, analyzing product requirements, developing inspection and test procedures, and ensuring that production meets quality standards.
Duties and Responsibilities:
* Develop and maintain accurate and up-to-date Standard Operating Procedures (SOPs) as necessary.
* Train production staff and manage non-conformances during production to ensure efficiency and product quality.
* Collaborate with engineering and production teams to resolve any issues that may arise.
* Understand and incorporate quality requirements into our Quality Management Plan.
* Serve as liaison among purchasing, engineering, manufacturing, suppliers, and customers to resolve quality issues.
* Monitor first pass yield, investigate faults, and work on error proofing and corrective actions to prevent rework.
* Create and manage Non-Conformance Reports from initiation to closure.
* Identify and mitigate potential product quality risks to minimize losses.
* Analyze root causes of non-conforming products to facilitate resolution.
* Establish and report on manufacturing metrics and KPIs to track progress.
* Conduct regular audits and inspections, supporting external audits as needed.
* Provide timely updates on quality and manufacturing issues to stakeholders.
* Identify areas for process improvement and communicate them to relevant teams.
Accountabilities/KPIs:
* Effectiveness of New Product Introduction (NPI) and Engineering Change Request (ECR) processes.
* Accuracy and availability of production SOPs.
* Achievement and maintenance of First Pass Yield.
* Contribution to 100% On-Time Delivery by ensuring faulty products are repaired and dispatched promptly.
Requirements:
* Minimum 5 years of experience in a similar manufacturing, mechanical, mechatronics, or quality engineering role.
* Degree in Manufacturing, Mechanical, Mechatronics, or Quality Engineering.
* Experience with ISO 9001.
* Strong problem-solving and analytical skills.
* Excellent communication and collaboration skills.
* Proficiency in Microsoft Office and ERP systems.
Workplace Health & Safety:
* Compliance with WHS policies and maintaining a safe working environment.
* Proper use of equipment and hazard-free workplace practices.
* Prompt reporting of incidents, injuries, hazards, and accidents.
* Seeking necessary training and equipment for safe work practices.