**ABOUT US**
The Bentleys Hotel in Clare is part of Matthews Hospitality Group, a South Australian family business established in 1942. We are family-owned and operated and proud South Australians with a passion for promoting all things local. Hospitality is in our DNA and our motto is making others feel good, feels great!
- Enjoy a fun, respectful, and professional team that will feel like family
- Secure opportunities for career development, continuous learning, and upskilling
- Be empowered as part of a progressive business that is looking toward the future
- Be recognised and appreciated for your hard work and integrity
**THE JOB**
We are looking for reliable customer service superstars to work nights and weekends on a casual basis for 15 to 30 hours a week.
Successful applicants must have the flexibility to work over a 7-day roster.
Having your RSA and experience in customer service and hospitality is preferred but not essential. The most important thing is a positive, can-do attitude that is focused on teamwork and delivering a great customer experience!
Working at the Bentleys Hotel requires high energy, and an ability to multitask and successfully handle competing priorities.
- Exceptional and professional customer service
- Serve, clean, and reset through all service periods as required
- Proficient in the professional service of alcoholic and non-alcoholic beverages
- Consistent delivery of the venue's products
- Good understanding of all food and beverage offerings, including menus available, food service systems, and till operations
- Communicate and liaise with team members
- Efficient knowledge of the point-of-sale operating system (on-the-job training provided)
- Maintain and clean all work areas
- Adhere to all policies and procedures as directed by management
- Follow Safe Work Procedures for all areas of the hotel as per the responsibility of all employees under the WHS Act 2012
- Ensure personal compliance with Responsible Service of Alcohol (RSA)
- Any other duties directed by Management
**What do you need to succeed?**
- Proficient English language skills
- Eager to learn, grow and develop
- Competent and trustworthy cash-handling skills
- Responsible Service of Alcohol (18+) **(beneficial but not essential)**:
- Exceptional customer service skills **(essential)**:
- Availability and reliability to work night shifts and weekends **(essential)**
- Applicants must live locally to be considered
**APPLYING**
Chat soon,
Bentleys Hotel Team
Clare 5453