Accommodation Manager – Full-Time | Gold Coast Based
The Cassa Holdings Pty Ltd
Location: Gold Coast, QLD
Salary: $75,000 – $83,000 + Super
Work Type: Full Time
Classification: Hospitality & Tourism Management
About Us
The Cassa is a fast-growing property and accommodation management company based on the Gold Coast. We specialize in both short-term and long-term rental services, delivering high standards of property care and guest service across a wide portfolio of apartments.
We are seeking an experienced and dedicated Accommodation Manager to join our team and lead day-to-day operations across multiple properties.
Key Responsibilities
* Oversee daily operations of short-term and long-term accommodation across multiple buildings
* Manage guest experience from check-in to check-out, including handling feedback and service recovery
* Supervise and coordinate cleaning, maintenance, and support staff
* Monitor booking channels and occupancy performance to meet revenue targets
* Liaise with property owners and stakeholders to maintain excellent relationships
* Ensure compliance with safety regulations, legal obligations, and company policies
* Maintain financial and occupancy records; prepare regular reports
About You
* Minimum 1 year full-time experience in accommodation, hospitality, or property management
* Excellent communication, leadership, and problem-solving skills
* Ability to work autonomously and manage multiple properties simultaneously
* Strong understanding of platforms like Airbnb, Guesty,, etc.
* High attention to detail and commitment to service quality
* Fluent English required (Mandarin or other languages an advantage)
* Relevant qualifications in business, hospitality, or real estate are desirable
Why Join Us
* Competitive salary with career growth potential
* Supportive team environment with structured onboarding
* Opportunity to work with a dynamic and innovative business
How to Apply
Submit your resume and a brief cover letter via Indeed outlining your suitability for the role. Shortlisted candidates will be contacted for interviews.
Job Type: Full-time
Pay: $75,000.00 – $83,000.00 per year
Benefits:
* Employee discount
* Professional development assistance
Work Location: In person