Store Administration Role
We are seeking a highly organized and detail-oriented Store Administrator to join our team.
Key Responsibilities:
* Ensure all administrative tasks and related documentation adhere to company procedures, including stock control, end of day paperwork, and banking.
* Deal with customer enquiries and orders efficiently.
* Manage internal stock and repair systems in line with audit procedures.
* Maintain high standards of housekeeping and set up in admin areas.
* Provide support on the retail side as required.
* Deliver exceptional customer experiences.
* Adhere to company policies and procedures.
* Develop product knowledge and complete relevant training via e-learning.
* Adhere to company dress code.
Required Skills and Qualifications:
We are looking for an individual who possesses excellent planning and organizational skills, flexibility, and adaptability. A motivated, proactive, and dedicated team player is essential, with strong interpersonal and communication skills. Jewellery and watch product knowledge, advanced selling and negotiation skills, external jewellery qualifications, visual merchandising skills, and working to sales targets are also desired.
About You:
As a Store Administrator, you will play a key role in ensuring that all areas of administration within the store are kept in line with company procedures. You will be responsible for using your excellent interpersonal skills and passion for the business to engage with customers and colleagues. A committed and dedicated team player who will assist at times, identifying, sharing, and spreading best practices not just in your own store but throughout the wider business.
Benefits:
You will be part of a dynamic team that is passionate about delivering excellent customer service. We offer a supportive and inclusive work environment where you can grow and develop your skills.
Further Information:
Our vision is to be the best watch and jewellery retailer, inspiring our colleagues, working together with our suppliers, amazing our customers, and creating memories that last a lifetime.