Litton Andrews (Litton Associates Pty Ltd) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.
Our client, a well-established group Dermatology practice with two locations across Brisbane, is seeking an experienced professional to join their team as a Senior Medical Receptionist/Secretary. This permanent, full-time position is based from the Toowong practice, offering 38 hours per week, Monday to Friday with the flexibility for the successful candidate to work a 9-day fortnight, with a rostered day off every fortnight.
As the first point of contact for this dynamic clinic, you will provide support to a group of Dermatologists and play a key role in the practice's exciting plans for future expansion. Experience in a busy, collaborative specialist practice is essential for success in this role.
Key duties and responsibilities will include (but not limited to):
* Meet and greet patients visiting the practice for consultations
* Management of all patient consultations appointments including scheduling, cancelling, updating and rescheduling appointments as appropriate
* Responding to all incoming correspondence via phones and email in a timely manner as well as managing outgoing communications to medical professionals and patients
* Preparing and running patient clinics using Xestro software platform
* Billing and receipting patients following consultations with Dermatologists
* Supporting Doctors with administration requests such as preparation of patient charts
* Rostering of reception staff to cover sick and annual leave amongst the team
In addition to the key duties and responsibilities, Candidates must be able to demonstrate:
* A minimum of 2-5 years' experience as a Medical Receptionist/Secretary within a similar specialist environment
* Experience using a medical software platform for patient management such as Xestro (preferred) or Genie
* Immaculate personal presentation
* Clear and concise communication skills when speaking with patients, Doctors, team members, and other medical professionals involved with the practice
* Excellent organisational and time management skills, with high attention to detail
* Initiative to respond quickly to queries from patients and Doctors
* Strong verbal and written communication skills
Remuneration
An attractive hourly rate of $38 - $43 per hour + super will be on offer for the successful candidate, negotiable based on recent and relevant skills/experience. The Toowong practice is accessible with all forms of public transport – train, bus and ferry!
If you are looking for the chance to work in a positive and growing practice, you won't want to miss out on this opportunity! Email your application to the Litton Andrews Team today at or. Alternatively, call Cathy Litton or Kimberley Reynolds directly on (07) 3184 6648 or 0422 888 040 a/hours.
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