Posted: 29 August
Offer description
Job Overview
We are seeking a highly skilled individual to fill the role of Client Experience Coordinator. As the first point of contact for our clients, you will be the face and voice of our organization.
* Establish trust and build rapport with clients through exceptional communication skills.
* Provide top-notch customer service by answering calls promptly and resolving issues efficiently.
* Coordinate job scheduling with accuracy and care to ensure seamless client experiences.
* Effectively handle feedback and concerns from clients in a professional and courteous manner.
* Proactively identify solutions to challenges and provide creative problem-solving.
* Strong relationship-building skills with the ability to connect with clients on an emotional level.
* Highly energetic and positive individual who can bring warmth and enthusiasm to every interaction.
* Excellent organizational and time management skills to manage multiple conversations simultaneously.
* Resourceful problem-solver who can think outside the box and find innovative solutions.
* Committed to continuous learning and growth, with a passion for improving processes and services.
Our organization is dedicated to delivering premium Air-Conditioning services while raising the standard of customer experience in our industry. We strive to make every interaction count and show our clients that they matter.
