Customer Service Associate, Airport
Add salary to your profile for insights
We are seeking a Customer Service Associate to join our team at the airport, working across cafes and restaurants. This role is ideal for those passionate about hospitality, offering exceptional customer service and thriving in a fast-paced environment.
This associate will take on various responsibilities, including bartending and mixing drinks, serving food and beverages, crafting quality coffee, and ensuring every guest has a memorable experience. If you're seeking a role filled with variety, excitement, and opportunities to shine, consider this opportunity.
** Must be flexible as we have various shifts available
The opportunity
We are seeking a Customer Service Associate to join our team at the airport, working across cafes and restaurants. This role is ideal for those passionate about hospitality, offering exceptional customer service and thriving in a fast-paced environment.
This associate will take on various responsibilities, including bartending and mixing drinks, serving food and beverages, crafting quality coffee, and ensuring every guest has a memorable experience. If you're seeking a role filled with variety, excitement, and opportunities to shine, consider this opportunity.
** Must be flexible as we have various shifts available
* Enjoy exclusive discounts on food and drinks across our outlets
* Airport pass valid for 24 months, if your role requires access beyond security checkpoints
* Reward and Recognition program
* Training and development opportunities
* Be part of a global company with opportunities across resorts, airports, and stadiums worldwide
The Role
As a Customer Service Associate, you'll provide exceptional service to guests, assist in setting up and maintaining dining and service areas, and be knowledgeable about daily menu offerings. You'll also collaborate with the team to ensure a seamless dining experience and adhere to compliance and hygiene requirements.
Your Qualifications
We're looking for an individual with previous experience in a fast-paced environment, a responsible service certificate, and food safety certification. Bartender skills and knowledge of beer, wine, and cocktails are highly desirable, as well as barista skills or coffee-making experience. A passion for hospitality and creating exceptional guest experiences is essential.
Additional Requirements
You'll need to work a 7-day rotating roster and have experience in cash handling.
About Us
The airport serves as a primary transportation hub in Australia, facilitating travel for millions of passengers each year. The airport features a range of amenities, including lounges, dining options, shopping outlets, and traveler services. You'll be part of an industry-leading team that shapes the travel experience for countless guests.
At our company, you'll love where you work, who you work with, and how your day unfolds. We empower you to do great work in a company with 100 years of success, stability, and growth. If you have drive and enjoy making things happen, consider this opportunity.
We value diversity and consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. We are an equal opportunity employer.
Unlock job insights
Skill match: Hospitality & Tourism
More than 10,000 employees
We are a global leader in the hospitality and entertainment industry, serving over a half-billion guests across four continents. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world's best experiences today while reimagining tomorrow.
],