We are looking for an enthusiastic and organised Business Support Officer for our business unit, Information and Technology Partners (ITP). This is a fantastic opportunity for someone who enjoys variety, thrives on being the glue that keeps things running smoothly and can help drive efficient operations that support critical ICT services across Queensland.
ITP is hosted by the Department of Primary Industries (DPI) and delivers information technology and information management services to 7 government agencies. Our purpose is to provide effective and innovative services as a trusted, strategic partner distributing smart, secure and seamless solutions. We connect people, processes, information and technology to deliver better outcomes for Queensland.
The Opportunity
As an AO4 Business Support Officer, you'll become the go‐to person who keeps our people, processes, and projects running with precision. In this role, you'll be at the heart of the team — supporting day‐to‐day operations across human resources, events, projects and business administration. No two days will be the same, and your contribution will be genuinely valued.
You Will Also Be Responsible To
* Support our people operations, helping with recruitment, onboarding, advertising positions, panel coordination and separation processes.
* Provide occasional event support, from booking travel and accommodation to organising catering, rostering, logistics, and hands‐on event setup and pack‐
* Maintain key records including asset registers, licences, collateral tracking, and data entry across key databases.
* Support project delivery, helping plan and prioritise tasks to meet important timeframes.
* Undertake research and contribute to best‐practice tools and systems that uplift communication and engagement across ITP.
* Provide occasional business support for finance management activities across the ITP team, including payments of invoices and record keeping.
* Stay across legislation, policy and process requirements, offering sound business process advice to staff.
* Build strong working relationships, ensuring positive and effective collaboration with clients and stakeholders.
What We Are Looking For
* Experience in undertaking administration roles in a large business unit involving human resources and project support.
* Sound skills and experience in using Microsoft Office Suite programs, including Outlook, WORD, EXCEL, Teams and PowerPoint, to deliver administrative services in a large business unit.
* A track record of working in a team to deliver great customer service.
Whilst not mandatory, the following would be highly regarded.
* Experience in resolving administrative process problems and implementing quality assurance practices.
* Experience contributing to business improvement initiatives in a large business unit.
Why work for DPI
You will enjoy a variety of benefits DPI have to offer, including:
* Attractive salary + 12.75% super
* Get work-life balance flexibility and support you need to thrive, with up to 50% WFH
* Follow your path wherever it leads with our learning and development opportunities
* Work with passion and purpose
* Have a tangible impact, for today and tomorrow
* Enjoy interesting, diverse work
* Enjoy role clarity and role autonomy
* Be part of our one, diverse DPI.
Find purpose you feel, impact you see and a legacy you bring to life.
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
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