Be the influencer. Be the challenger. Be the change.
We're searching for a Commercial People & Culture Business Partner who thrives at the intersection of retail, strategy, influence, and commercial decision-making.
This is not a transactional HR role.
Reporting into the Head of People & Culture and playing a critical role within the People & Culture team, this is a strategic partnering role to our retail business.
You will shape, challenge, and elevate how our leaders think about performance, capability, culture, and team experience across a dynamic ANZ network.
You won't just support the business — you'll help elevate it.
You'll be a trusted advisor to the GM Retail and State Managers, a courageous influencer, and a partner who drives clarity, capability, and momentum across our stores, not to mention a key contributor to the People & Culture team.
Where You'll Be Adding Value:
* Develop and implement people strategies that strengthen performance, engagement, and commercial outcomes.
* Act as a true thought partner — challenging assumptions, reframing problems, and elevating the quality of decision‐making.
* Build powerful, trusted relationships at every level by being present, supportive, commercially aligned, and solutions‐focused.
* Lead and deliver change initiatives that reshape how we operate, including leadership capability, workforce planning, organisational design, and culture uplift.
* Translate ambiguity into clarity: diagnosing issues, identifying root causes, and providing practical, actionable solutions that move the business forward.
* Collaborate deeply with the P&C team, contributing to team priorities, supporting colleagues, and strengthening how we show up collectively.
* Role‐model our values and act as an advocate for a high‐performing, high‐care culture.
* Bring data, insights, and trends to leaders to enable strong, commercially‐minded decision making.
* Build tools, frameworks, and processes that empower leaders to lift capability and deliver consistently across their teams.
You will thrive in this role if you are:
* A Retail lover & expert– come from a P&C background within retail, with a strong understanding of all the unique nuances retail brings like pace and GRIA interpretation etc
* Commercially minded – you instinctively connect people decisions to business performance and customer outcomes.
* Influential – you know how to shift thinking, challenge respectfully, and coach leaders toward better solutions.
* A challenger – curious, direct, thoughtful, and unafraid to question assumptions or propose a better path.
* Solutions‐oriented – you don't just identify problems; you bring clarity, options, and action.
* A team player and team advocate – you support your colleagues, share knowledge, collaborate openly, and help create a strong P&C team brand.
* A relationship builder – you build trust quickly through delivery, honesty, and authenticity.
* A builder – you enjoy creating new processes, frameworks, and ways of working, rather than inheriting a finished system.
* Calm in ambiguity – you bring structure where there is none and clarity when things feel complex.
Make Home Your Career:
At Adairs, we're passionate about creating a workplace where people feel inspired, supported and excited about the impact they make. Our brand-new, purpose‐built Support Office at Chadstone — The Fashion Capital — has been designed with our people at the centre, blending beautiful spaces, outstanding facilities and a culture that genuinely cares.
Here's what makes working with us genuinely special:
* Imagine a workplace where your weekend errands can happen Monday to Friday
* Everything you need is at your doorstep: bulk‐billing doctor, pharmacy, clothing alterations, post office, supermarket, newsagent and a huge range of retail & food discounts
* Up to 6 weeks' annual leave with purchased leave option
* Heavily discounted reformer pilates, barre and spin classes just steps from our office
* State‐of‐the‐art end‐of‐trip facilities — ride in, refresh or get ready for a night out
* A fun, buzzing office culture (yes, the drinks cart makes an appearance — bubbles included
* Generous team discount across Adairs and our wider group, including exclusive sample sales
* Referral rewards — good people bring good people
* Weekly "All‐In" meetings – always be in the know of what is happening across the entire business
* Free onsite parking + novated lease options
* Support that matters: EAP (legal, financial, wellbeing) + discounted health insurance
* Family‐friendly benefits, including a dedicated nursing room for new parents
If you're ready to influence, build, challenge, and create meaningful change — we'd love to meet you.
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