Senior Clinical Business Analyst
Employment Type: Temporary Full Time until Jan 2027
Position Classification: Health Manager Level 3
Remuneration: $132,236 – $150,222 per annum + super
Hours Per Week: 38
Location: Charlestown
Requisition ID: REQ633158
Closing Date: Monday the 2nd of February
Make a meaningful impact on digital health and patient care
Hunter New England Local Health District is seeking a clinician or clinically experienced professional to join our Digital Health team as a Senior Clinical Business Analyst. This role plays a critical part in ensuring clinical information systems effectively support frontline care, align with clinical workflows, and contribute to safe, high-quality, and efficient patient outcomes across our District.
About the role
In this senior role, you will leverage your clinical knowledge and digital health expertise to bridge the gap between clinical practice and technology. You will work closely with clinicians, managers, vendors, and digital health teams to analyse workflows, identify improvement opportunities, and translate clinical requirements into fit-for-purpose system solutions.
You will provide both on-site and remote support to clinical staff, troubleshoot issues impacting daily operations, and participate in an on-call roster to support critical clinical systems. Your work will directly influence how technology supports patient safety, quality improvement, and service efficiency across HNELHD.
Key responsibilities
* Provide expert clinical and business analysis support for clinical information systems across HNELHD
* Analyse current clinical workflows and translate clinical requirements into business and functional specifications
* Support the implementation, optimisation, testing, and validation of new and enhanced clinical systems
* Work collaboratively with clinicians, managers, digital health teams, and vendors to resolve system issues and support upgrades
* Lead and contribute to change management, adoption, and continuous improvement initiatives
* Deliver education and training (on-site and remotely) to build clinical capability and confidence in digital systems
* Contribute to reporting, audit, research, and clinical trial requirements through enhanced data and reporting solutions
* Ensure documentation, data quality, and governance standards align with NSW Health policies and clinical standards
About you
You are a clinician or clinically experienced professional with a strong interest in digital health and service improvement. You bring a deep understanding of clinical workflows and are motivated to influence how technology supports frontline care in a complex healthcare environment.
You will also demonstrate:
* Relevant tertiary qualifications and/or significant experience in clinical systems, business analysis, or digital health
* Experience supporting or delivering clinical information systems within a healthcare setting
* Strong stakeholder engagement skills, with the ability to work effectively with clinicians, managers, and technical teams
* Experience contributing to system testing, training, troubleshooting, and change adoption activities
* High-level communication, documentation, and problem-solving skills
* A strong commitment to patient safety, quality improvement, and customer-focused service delivery
Why join Hunter New England Health?
* Be part of one of the largest and most diverse Local Health Districts in NSW
* Influence digital solutions that directly support patient care and clinical outcomes
* Salary packaging options
* Work collaboratively with passionate clinicians and digital health professionals
* Enjoy career development opportunities within NSW Health
* Make a real difference across a large, complex health service
* Fitness Passport for you and your family
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Bradley Melchers on Brad.Melchers@health.nsw.gov.au
Additional information:
* An eligibility list will be created for future temporary part time vacancies.
* Hunter New England Health is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
* At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.
* To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
* We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.